Disparate impacts on online information access during the Covid-19 pandemic.


Journal

Nature communications
ISSN: 2041-1723
Titre abrégé: Nat Commun
Pays: England
ID NLM: 101528555

Informations de publication

Date de publication:
19 11 2022
Historique:
received: 16 05 2022
accepted: 31 10 2022
entrez: 19 11 2022
pubmed: 20 11 2022
medline: 23 11 2022
Statut: epublish

Résumé

The COVID-19 pandemic has stimulated important changes in online information access as digital engagement became necessary to meet the demand for health, economic, and educational resources. Our analysis of 55 billion everyday web search interactions during the pandemic across 25,150 US ZIP codes reveals that the extent to which different communities of internet users enlist digital resources varies based on socioeconomic and environmental factors. For example, we find that ZIP codes with lower income intensified their access to health information to a smaller extent than ZIP codes with higher income. We show that ZIP codes with higher proportions of Black or Hispanic residents intensified their access to unemployment resources to a greater extent, while revealing patterns of unemployment site visits unseen by the claims data. Such differences frame important questions on the relationship between differential information search behaviors and the downstream real-world implications on more and less advantaged populations.

Identifiants

pubmed: 36402817
doi: 10.1038/s41467-022-34592-z
pii: 10.1038/s41467-022-34592-z
pmc: PMC9675823
doi:

Types de publication

Journal Article Research Support, Non-U.S. Gov't Research Support, U.S. Gov't, Non-P.H.S.

Langues

eng

Sous-ensembles de citation

IM

Pagination

7094

Informations de copyright

© 2022. The Author(s).

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Auteurs

Jina Suh (J)

Microsoft Research, Redmond, WA, USA.
University of Washington, Seattle, WA, USA.

Eric Horvitz (E)

Microsoft Research, Redmond, WA, USA.
University of Washington, Seattle, WA, USA.

Ryen W White (RW)

Microsoft Research, Redmond, WA, USA.
University of Washington, Seattle, WA, USA.

Tim Althoff (T)

University of Washington, Seattle, WA, USA. althoff@cs.washington.edu.

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