Improving Emergency Service Quality and Patient Safety Through the Use of Cross-Sectoral Digital Feedback Systems - An Overview.
Health Communication
emergency medical service
emergency medicine
feedback
intersectoral collaboration
Journal
Studies in health technology and informatics
ISSN: 1879-8365
Titre abrégé: Stud Health Technol Inform
Pays: Netherlands
ID NLM: 9214582
Informations de publication
Date de publication:
02 May 2023
02 May 2023
Historique:
medline:
15
5
2023
pubmed:
12
5
2023
entrez:
12
5
2023
Statut:
ppublish
Résumé
Feedback is essential for personal and professional development, also in emergency services. However, EMS usually ends at the interface with the emergency department, thus, the long-term effect of initiated emergency measures often remains unclear for emergency personnel. Digital, data-driven tools providing systematic feedback on patients' outcome may be valuable to improve emergency service quality and patient safety. To provide an overview about current approaches for cross-sectoral digital feedback systems in EMS. Literature review in PubMed/MEDLINE and Google Scholar in accordance with the PRISMA statement. The search resulted in 567 articles out of which only three were identified as eligible. In only one study cross-sectoral feedback was used to improve quality. Although feedback is described as a method for improving the quality of the rescue service and feedback is also considered in the description of the requirements for digitization, there seems to be no technical implementation of a cross-sectoral feedback system so far.
Sections du résumé
BACKGROUND
BACKGROUND
Feedback is essential for personal and professional development, also in emergency services. However, EMS usually ends at the interface with the emergency department, thus, the long-term effect of initiated emergency measures often remains unclear for emergency personnel. Digital, data-driven tools providing systematic feedback on patients' outcome may be valuable to improve emergency service quality and patient safety.
OBJECTIVES
OBJECTIVE
To provide an overview about current approaches for cross-sectoral digital feedback systems in EMS.
METHODS
METHODS
Literature review in PubMed/MEDLINE and Google Scholar in accordance with the PRISMA statement.
RESULTS
RESULTS
The search resulted in 567 articles out of which only three were identified as eligible. In only one study cross-sectoral feedback was used to improve quality.
CONCLUSION
CONCLUSIONS
Although feedback is described as a method for improving the quality of the rescue service and feedback is also considered in the description of the requirements for digitization, there seems to be no technical implementation of a cross-sectoral feedback system so far.
Identifiants
pubmed: 37172173
pii: SHTI230032
doi: 10.3233/SHTI230032
doi:
Types de publication
Journal Article
Langues
eng