"Hey Alexa, what do you know about the COVID-19 vaccine?"- (Mis)perceptions of mass immunization and voice assistants.
COVID-19 misinformation
IoT security
Malicious skills
Security and privacy: Usability in security and privacy
Social engineering attacks
Voice assistants security
Journal
Internet of things (Amsterdam, Netherlands)
ISSN: 2542-6605
Titre abrégé: Internet Things (Amst)
Pays: Netherlands
ID NLM: 9918608588406676
Informations de publication
Date de publication:
Aug 2022
Aug 2022
Historique:
received:
02
12
2021
revised:
27
06
2022
accepted:
28
06
2022
medline:
31
7
2023
pubmed:
31
7
2023
entrez:
31
7
2023
Statut:
ppublish
Résumé
In this paper, we analyzed the perceived accuracy of COVID-19 vaccine information spoken back by Amazon Alexa. Unlike social media, Amazon Alexa does not apply soft moderation to unverified content, allowing for use of third-party malicious skills to arbitrarily phrase COVID-19 vaccine information. The results from a 210-participant study suggest that a third-party malicious skill could successful reduce the perceived accuracy among the users of information as to who gets the vaccine first, vaccine testing, and the side effects of the vaccine. We also found that the vaccine-hesitant participants are drawn to pessimistically rephrased Alexa responses focused on the downsides of the mass immunization. We discuss solutions for soft moderation against misperception-inducing or other malicious third-party skills.
Identifiants
pubmed: 37520838
doi: 10.1016/j.iot.2022.100566
pii: S2542-6605(22)00061-0
pmc: PMC9264809
doi:
Types de publication
Journal Article
Langues
eng
Pagination
100566Informations de copyright
© 2022 Elsevier B.V. All rights reserved.
Déclaration de conflit d'intérêts
The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.
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