Perception of nudge interventions to mitigate medication errors risk in healthcare service delivery.

Acceptability Nudge interventions Patient safety Perceived ease of implementation Perceived effectiveness

Journal

BMC health services research
ISSN: 1472-6963
Titre abrégé: BMC Health Serv Res
Pays: England
ID NLM: 101088677

Informations de publication

Date de publication:
27 Nov 2023
Historique:
received: 14 06 2023
accepted: 30 10 2023
medline: 29 11 2023
pubmed: 28 11 2023
entrez: 28 11 2023
Statut: epublish

Résumé

Conventional cognitive interventions to reduce medication errors have been found to be less effective as behavioural change does not always follow intention change. Nudge interventions, which subtly steer one's choices, have recently been introduced. Conducted from February to May 2023, this study aimed to determine the relationships between perceived effectiveness and perceived ease of implementation of six nudge interventions to reduce medication errors, i.e., provider champion, provider's commitment, peer comparison, provider education, patient education and departmental feedback, and the moderating effects of seniority of job positions and clinical experience on nudge acceptability. Partial Least Square Structural Equation Modelling was used for data analysis. All six nudge strategies had significant positive relationships between perceived effectiveness and acceptability. In three out of six interventions, perceived ease of implementation was shown to have positive relationships with perceived acceptability. Only seniority of job position had a significant moderating effect on perceived ease of implementation in peer comparison intervention. Interventions that personally involve senior doctors appeared to have higher predictive accuracy than those that do not, indicating that high power-distance culture influence intervention acceptability. For successful nudge implementations, both intrinsic properties of the interventions and the broader sociocultural context is necessary.

Sections du résumé

BACKGROUND BACKGROUND
Conventional cognitive interventions to reduce medication errors have been found to be less effective as behavioural change does not always follow intention change. Nudge interventions, which subtly steer one's choices, have recently been introduced.
METHODS METHODS
Conducted from February to May 2023, this study aimed to determine the relationships between perceived effectiveness and perceived ease of implementation of six nudge interventions to reduce medication errors, i.e., provider champion, provider's commitment, peer comparison, provider education, patient education and departmental feedback, and the moderating effects of seniority of job positions and clinical experience on nudge acceptability. Partial Least Square Structural Equation Modelling was used for data analysis.
RESULTS AND DISCUSSION CONCLUSIONS
All six nudge strategies had significant positive relationships between perceived effectiveness and acceptability. In three out of six interventions, perceived ease of implementation was shown to have positive relationships with perceived acceptability. Only seniority of job position had a significant moderating effect on perceived ease of implementation in peer comparison intervention. Interventions that personally involve senior doctors appeared to have higher predictive accuracy than those that do not, indicating that high power-distance culture influence intervention acceptability.
CONCLUSION CONCLUSIONS
For successful nudge implementations, both intrinsic properties of the interventions and the broader sociocultural context is necessary.

Identifiants

pubmed: 38012617
doi: 10.1186/s12913-023-10247-7
pii: 10.1186/s12913-023-10247-7
pmc: PMC10683206
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

1310

Informations de copyright

© 2023. The Author(s).

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Auteurs

Keng Sheng Chew (KS)

Faculty of Medicine and Health Sciences, Universiti Malaysia Sarawak, Kota Samarahan, 94300, Sarawak, Malaysia. kschew@unimas.my.

Say Keat Ooi (SK)

Graduate School of Business, Universiti Sains Malaysia, 11800 USM, Pulau Pinang, Malaysia.

Noor Fareen Abdul Rahim (NF)

Graduate School of Business, Universiti Sains Malaysia, 11800 USM, Pulau Pinang, Malaysia.

Shirly Siew-Ling Wong (SS)

Faculty of Economics and Business, Universiti Malaysia Sarawak, Kota Samarahan, 94300, Sarawak, Malaysia.

Vanitha Kandasamy (V)

Sarawak General Hospital, Jalan Hospital, Kuching, 93586, Sarawak, Malaysia.

Shin-Shin Teo (SS)

Sibu Hospital, KM 5 ½, Jalan Ulu Oya, Sibu, 96000, Sarawak, Malaysia.

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