Stress, Professional Burnout, and Employee Efficiency in the Greek National Organization for the Provision of Health Services.
anxiety
burnout
wellness
workplace errors
Journal
Clinics and practice
ISSN: 2039-7275
Titre abrégé: Clin Pract
Pays: Switzerland
ID NLM: 101563282
Informations de publication
Date de publication:
25 Nov 2023
25 Nov 2023
Historique:
received:
27
08
2023
revised:
31
10
2023
accepted:
23
11
2023
medline:
22
12
2023
pubmed:
22
12
2023
entrez:
22
12
2023
Statut:
epublish
Résumé
Workplace stress and burnout in the Greek healthcare system had been considered severe even before the high pressure of the COVID-19 pandemic. We aimed to investigate occupational quality of life and burnout effects on workplace errors among the administrative staff in the Greek healthcare system. We enrolled 120 administrative healthcare employee participants between April and May 2019. Occupational burnout was assessed using the Maslach Burnout Inventory-Human Services Survey and the Hospital Anxiety and Depression Scale. Inadequate staffing, a low sense of well-being, exhaustion, and low family income were associated with workplace errors. Increased workload and staff shortages were associated with occupation related quality of life. Targeted interventions supporting healthcare staff mental health are warranted. Wellness and professional burnout can affect professional efficiency and are associated with workplace errors in the healthcare sector. Targeted interventions are warranted to support the mental health of healthcare staff during work and to prevent incidents of post-traumatic stress. Shortages of staffing may lead to an increase in the cost of the provided services.
Sections du résumé
BACKGROUND
BACKGROUND
Workplace stress and burnout in the Greek healthcare system had been considered severe even before the high pressure of the COVID-19 pandemic. We aimed to investigate occupational quality of life and burnout effects on workplace errors among the administrative staff in the Greek healthcare system.
METHODS
METHODS
We enrolled 120 administrative healthcare employee participants between April and May 2019. Occupational burnout was assessed using the Maslach Burnout Inventory-Human Services Survey and the Hospital Anxiety and Depression Scale.
FINDINGS
RESULTS
Inadequate staffing, a low sense of well-being, exhaustion, and low family income were associated with workplace errors. Increased workload and staff shortages were associated with occupation related quality of life.
CONCLUSIONS
CONCLUSIONS
Targeted interventions supporting healthcare staff mental health are warranted.
APPLICATION TO PRACTICE
CONCLUSIONS
Wellness and professional burnout can affect professional efficiency and are associated with workplace errors in the healthcare sector. Targeted interventions are warranted to support the mental health of healthcare staff during work and to prevent incidents of post-traumatic stress. Shortages of staffing may lead to an increase in the cost of the provided services.
Identifiants
pubmed: 38131684
pii: clinpract13060135
doi: 10.3390/clinpract13060135
doi:
Types de publication
Journal Article
Langues
eng
Pagination
1541-1548Déclaration de conflit d'intérêts
The authors declare no conflicts of interest.