Exploring Rehabilitation Provider Experiences of Providing Health Services for People Living with Long COVID in Alberta.

COVID-19 long COVID provider experience qualitative

Journal

International journal of environmental research and public health
ISSN: 1660-4601
Titre abrégé: Int J Environ Res Public Health
Pays: Switzerland
ID NLM: 101238455

Informations de publication

Date de publication:
13 Dec 2023
Historique:
received: 03 09 2023
revised: 10 10 2023
accepted: 23 11 2023
medline: 22 12 2023
pubmed: 22 12 2023
entrez: 22 12 2023
Statut: epublish

Résumé

COVID-19 infection can result in persistent symptoms, known as long COVID. Understanding the provider experience of service provision for people with long COVID symptoms is crucial for improving care quality and addressing potential challenges. Currently, there is limited knowledge about the provider experience of long COVID service delivery. To explore the provider experience of delivering health services to people living with long COVID at select primary, rehabilitation, and specialty care sites. This study employed qualitative description methodology. Semi-structured interviews were conducted with frontline providers at primary care, rehabilitation, and specialty care sites across Alberta. Participants were interviewed between June and September 2022. Interviews were conducted virtually over zoom, audio-recorded, and transcribed with consent. Iterative inductive qualitative content analysis of transcripts was employed. Relationships between emergent themes were examined for causality or reciprocity, then clustered into content areas and further abstracted into a priori categories through their interpretive joint meaning. A total of 15 participants across Alberta representing diverse health care disciplines were interviewed. Main themes include: the importance of education for long COVID recognition; the role of symptom acknowledgement in patient-centred long COVID service delivery; the need to develop recovery expectations; and opportunities for improvement of navigation and wayfinding to long COVID services. Provider experience of delivering long COVID care can be used to inform patient-centred service delivery for persons with long COVID symptoms.

Sections du résumé

BACKGROUND BACKGROUND
COVID-19 infection can result in persistent symptoms, known as long COVID. Understanding the provider experience of service provision for people with long COVID symptoms is crucial for improving care quality and addressing potential challenges. Currently, there is limited knowledge about the provider experience of long COVID service delivery.
AIM OBJECTIVE
To explore the provider experience of delivering health services to people living with long COVID at select primary, rehabilitation, and specialty care sites.
DESIGN AND SETTING METHODS
This study employed qualitative description methodology. Semi-structured interviews were conducted with frontline providers at primary care, rehabilitation, and specialty care sites across Alberta. Participants were interviewed between June and September 2022.
METHOD METHODS
Interviews were conducted virtually over zoom, audio-recorded, and transcribed with consent. Iterative inductive qualitative content analysis of transcripts was employed. Relationships between emergent themes were examined for causality or reciprocity, then clustered into content areas and further abstracted into a priori categories through their interpretive joint meaning.
PARTICIPANTS METHODS
A total of 15 participants across Alberta representing diverse health care disciplines were interviewed.
RESULTS RESULTS
Main themes include: the importance of education for long COVID recognition; the role of symptom acknowledgement in patient-centred long COVID service delivery; the need to develop recovery expectations; and opportunities for improvement of navigation and wayfinding to long COVID services.
CONCLUSIONS CONCLUSIONS
Provider experience of delivering long COVID care can be used to inform patient-centred service delivery for persons with long COVID symptoms.

Identifiants

DOI: 10.3390/ijerph20247176 PMID: 38131727
pubmed: 38131727
pii: ijerph20247176
doi: 10.3390/ijerph20247176
pii:
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Subventions

Organisme : CIHR
ID : Emerging COVID-19 Research Gaps and Priorities
Pays : Canada

Auteurs

Sidney Horlick (S)

Neurosciences, Rehabilitation and Vision, Strategic Clinical Network, Alberta Health Services, Edmonton, AB T5J 3E4, Canada.
Faculty of Nursing, University of Alberta, Edmonton, AB T6G 1C9, Canada.

Jacqueline A Krysa (JA)

Neurosciences, Rehabilitation and Vision, Strategic Clinical Network, Alberta Health Services, Edmonton, AB T5J 3E4, Canada.
Division of Physical Medicine and Rehabilitation, University of Alberta, Edmonton, AB T6G 2E1, Canada.
ORCID: 0000-0002-2854-4187

Katelyn Brehon (K)

Rehabilitation Research Centre, Faculty of Rehabilitation Medicine, University of Alberta, Edmonton, AB T6G 2G4, Canada.

Kiran Pohar Manhas (K)

Neurosciences, Rehabilitation and Vision, Strategic Clinical Network, Alberta Health Services, Edmonton, AB T5J 3E4, Canada.
Faculty of Nursing, University of Alberta, Edmonton, AB T6G 1C9, Canada.
Community Health Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB T2N 1N4, Canada.

Katharina Kovacs Burns (K)

School of Public Health, University of Alberta, Edmonton, AB T6G 1C9, Canada.
Department of Clinical Quality Metrics, Alberta Health Services, Edmonton, AB T5J 3E4, Canada.
ORCID: 0000-0002-6322-0778

Kristine Russell (K)

Neurosciences, Rehabilitation and Vision, Strategic Clinical Network, Alberta Health Services, Edmonton, AB T5J 3E4, Canada.
ORCID: 0009-0008-5645-3697

Elizabeth Papathanassoglou (E)

Neurosciences, Rehabilitation and Vision, Strategic Clinical Network, Alberta Health Services, Edmonton, AB T5J 3E4, Canada.
Faculty of Nursing, University of Alberta, Edmonton, AB T6G 1C9, Canada.
ORCID: 0000-0002-7439-1492

Douglas P Gross (DP)

Rehabilitation Research Centre, Faculty of Rehabilitation Medicine, University of Alberta, Edmonton, AB T6G 2G4, Canada.
Department of Physical Therapy, Faculty of Rehabilitation Medicine, University of Alberta, Edmonton, AB T6G 2G4, Canada.
ORCID: 0000-0002-2427-6277

Chester Ho (C)

Neurosciences, Rehabilitation and Vision, Strategic Clinical Network, Alberta Health Services, Edmonton, AB T5J 3E4, Canada.
Division of Physical Medicine and Rehabilitation, University of Alberta, Edmonton, AB T6G 2E1, Canada.

Classifications MeSH