The remote work of child protection professionals during COVID-19: A scoping review and thematic analysis.

COVID-19 Child protection Child protection professionals (CPPs) Remote work Scoping review Thematic analysis

Journal

Child abuse & neglect
ISSN: 1873-7757
Titre abrégé: Child Abuse Negl
Pays: England
ID NLM: 7801702

Informations de publication

Date de publication:
27 Mar 2024
Historique:
received: 14 05 2023
revised: 14 02 2024
accepted: 18 03 2024
medline: 29 3 2024
pubmed: 29 3 2024
entrez: 28 3 2024
Statut: aheadofprint

Résumé

The COVID-19 pandemic created new challenges and barriers for the work of child protection professionals (CPPs) and intensified existing hardships for families and children, increasing the risk of child maltreatment. As new restrictions and precautions were implemented by governments worldwide to stop the virus from spreading, CPPs had to adapt to a new reality of working remotely. However, limited research has investigated how remote work impacted CPPs and child protection work and how CPPs handled this alternative work style. This review aims to address gaps in the research to reveal the creative and effective approaches CPPs developed to overcome the challenges presented by COVID-19, defined as the 'positive legacy' of CPPs, particularly in adapting to remote work challenges. This review was conducted using a scoping review, followed by two rounds of thematic analysis. The scoping review was conducted in six languages: Hebrew, Arabic, French, Portuguese, Spanish, and English. The first round of thematic analysis found 18 articles relevant to this review. The second round extracted two main themes: 1) the challenges of remote work and 2) overcoming the challenges of no contact. The findings of this review may be used to inform future strategies for child protection during a pandemic. They also provide an opportunity to rethink the relationship child protection work has with technology to systematically reform current and future protection policies and practices, including outside of a pandemic.

Sections du résumé

BACKGROUND BACKGROUND
The COVID-19 pandemic created new challenges and barriers for the work of child protection professionals (CPPs) and intensified existing hardships for families and children, increasing the risk of child maltreatment. As new restrictions and precautions were implemented by governments worldwide to stop the virus from spreading, CPPs had to adapt to a new reality of working remotely. However, limited research has investigated how remote work impacted CPPs and child protection work and how CPPs handled this alternative work style.
OBJECTIVE OBJECTIVE
This review aims to address gaps in the research to reveal the creative and effective approaches CPPs developed to overcome the challenges presented by COVID-19, defined as the 'positive legacy' of CPPs, particularly in adapting to remote work challenges.
METHOD METHODS
This review was conducted using a scoping review, followed by two rounds of thematic analysis. The scoping review was conducted in six languages: Hebrew, Arabic, French, Portuguese, Spanish, and English.
RESULTS RESULTS
The first round of thematic analysis found 18 articles relevant to this review. The second round extracted two main themes: 1) the challenges of remote work and 2) overcoming the challenges of no contact.
CONCLUSIONS CONCLUSIONS
The findings of this review may be used to inform future strategies for child protection during a pandemic. They also provide an opportunity to rethink the relationship child protection work has with technology to systematically reform current and future protection policies and practices, including outside of a pandemic.

Identifiants

DOI: 10.1016/j.chiabu.2024.106759 PMID: 38548559
pubmed: 38548559
pii: S0145-2134(24)00142-X
doi: 10.1016/j.chiabu.2024.106759
pii:
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

106759

Informations de copyright

Copyright © 2024 Elsevier Ltd. All rights reserved.

Déclaration de conflit d'intérêts

Declaration of competing interest None.

Auteurs

Carmit Katz (C)

Bob Shapell School of Social Work, Tel Aviv University, Ramat Aviv 69978, Israel. Electronic address: drckatz@gmail.com.

Noa Cohen (N)

Bob Shapell School of Social Work, Tel Aviv University, Ramat Aviv 69978, Israel.

Afnan Attrash-Najjar (A)

Bob Shapell School of Social Work, Tel Aviv University, Ramat Aviv 69978, Israel.

Talia Glucklich (T)

Bob Shapell School of Social Work, Tel Aviv University, Ramat Aviv 69978, Israel.

Ma'ayan Jacobson (M)

Haruv Institute, The Hebrew University of Jerusalem, Mount Scopus, Jerusalem, Israel. Electronic address: maayan@haruv.org.il.

Natalia Varela (N)

Faculty of Social and Human Sciences, Externado University, Calle 12 No. 1-17 Este, Bogotá, Colombia. Electronic address: natalia.varela@uexternado.edu.co.

Sidnei Rinaldo Priolo-Filho (SR)

Laboratório de Pesquisa, Prevenção e Intervenção em Psicologia Forense - Universidade Tuiuti do Paraná, Brazil.

Olivia D Chang (OD)

School of Social Work, University of Michigan, USA. Electronic address: ochang@umich.edu.

Sadiyya Haffejee (S)

Centre for Social Development in Africa, University of Johannesburg, South Africa. Electronic address: sadiyyah@uj.ac.za.

David Kaawa-Mafigiri (D)

School of Social Sciences, Makerere University, Kampala, Uganda. Electronic address: dmk28@case.edu.

Ilan Katz (I)

Social Policy Research Centre (SPRC), University of New South Wales, Sydney, NSW 2052, Australia. Electronic address: ilan.katz@unsw.edu.au.

Kathryn Maguire-Jack (K)

School of Social Work, University of Michigan, USA. Electronic address: kmjack@umich.edu.

Nadia Massarweh (N)

The Al-Qasemi Educational College of Education, P.O. Box 124, Baqa-El-Gharbia 3010000, Israel.

George M Tarabulsy (GM)

Faculty of Social Sciences, Laval University, Pavillon Charles-De Koninck 1030, avenue des Sciences-Humaines Suite 3456, Quebec, Quebec G1V 0A6, Canada. Electronic address: George.Tarabulsy@psy.ulaval.ca.

Diane Thembekile Levine (DT)

Centre for Social Development in Africa, University of Johannesburg, South Africa; School of Criminology, University of Leicester, United Kingdom. Electronic address: dtl6@leicester.ac.uk.

Christine Wekerle (C)

The Offord Centre for Child Studies, McMaster University, 1280 Main St. W. - MIP 201A, Hamilton, ON L8S 4K1, Canada. Electronic address: wekerc@mcmaster.ca.

Classifications MeSH