Unmet Needs and Strategies to Promote Patient Engagement in the Arab World: Experts' Opinion.

arab countries healthcare services healthcare system patient engagement patient experience patient satisfaction

Journal

Cureus
ISSN: 2168-8184
Titre abrégé: Cureus
Pays: United States
ID NLM: 101596737

Informations de publication

Date de publication:
Mar 2024
Historique:
accepted: 22 03 2024
medline: 24 4 2024
pubmed: 24 4 2024
entrez: 24 4 2024
Statut: epublish

Résumé

The significance of patient engagement (PE) is widely acknowledged as a crucial element in fostering positive health outcomes, elevating care quality, and streamlining healthcare systems. Despite its recognized advantages, the level of patient engagement in Arab nations remains suboptimal. A high-level assembly was convened in Dubai with 11 distinguished patient advocates from diverse Arab countries. Their collective aim was to dissect the obstacles hindering patient engagement in the Arab world and propose pragmatic strategies to surmount them. First, a series of five open-ended, comprehensive questions were posed and thoroughly deliberated upon. Second, the barriers to patient engagement within the experts' respective communities were debated. A qualitative thematic analysis was conducted and two reports were generated by two independent researchers from the original meeting recordings. This paper highlights the importance of patient engagement in advancing healthcare and categorizes barriers to patient engagement as patient-related, provider-related, or system/government-related. The experts identified the primary gaps in patient engagement and proposed strategies to promote it, with a primary focus on motivating both patients and providers toward shared decision-making. This paper amalgamates the insights and recommendations distilled from the expert gathering, juxtaposing them within the broader context of existing literature on patient engagement. Offering a comprehensive viewpoint, this article delves into the challenges and opportunities intrinsic to bolstering patient engagement in the Arab world. Moreover, it spotlights invaluable tools often overlooked within Arab countries. The practical insights provided here can serve as a roadmap for administrators and decision-makers, providing guidance to enhance patient engagement on both a national and institutional scale.

Sections du résumé

BACKGROUND BACKGROUND
The significance of patient engagement (PE) is widely acknowledged as a crucial element in fostering positive health outcomes, elevating care quality, and streamlining healthcare systems. Despite its recognized advantages, the level of patient engagement in Arab nations remains suboptimal.
METHODS METHODS
A high-level assembly was convened in Dubai with 11 distinguished patient advocates from diverse Arab countries. Their collective aim was to dissect the obstacles hindering patient engagement in the Arab world and propose pragmatic strategies to surmount them. First, a series of five open-ended, comprehensive questions were posed and thoroughly deliberated upon. Second, the barriers to patient engagement within the experts' respective communities were debated. A qualitative thematic analysis was conducted and two reports were generated by two independent researchers from the original meeting recordings.
RESULTS RESULTS
This paper highlights the importance of patient engagement in advancing healthcare and categorizes barriers to patient engagement as patient-related, provider-related, or system/government-related. The experts identified the primary gaps in patient engagement and proposed strategies to promote it, with a primary focus on motivating both patients and providers toward shared decision-making.
CONCLUSIONS CONCLUSIONS
This paper amalgamates the insights and recommendations distilled from the expert gathering, juxtaposing them within the broader context of existing literature on patient engagement. Offering a comprehensive viewpoint, this article delves into the challenges and opportunities intrinsic to bolstering patient engagement in the Arab world. Moreover, it spotlights invaluable tools often overlooked within Arab countries. The practical insights provided here can serve as a roadmap for administrators and decision-makers, providing guidance to enhance patient engagement on both a national and institutional scale.

Identifiants

pubmed: 38654792
doi: 10.7759/cureus.56804
pmc: PMC11036113
doi:

Types de publication

Journal Article

Langues

eng

Pagination

e56804

Informations de copyright

Copyright © 2024, Nabil et al.

Déclaration de conflit d'intérêts

The authors have declared financial relationships, which are detailed in the next section.

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Auteurs

Yehia Nabil (Y)

Medical Affairs, Gilead Sciences Inc., Dubai, ARE.

Anwar Eldaw (A)

Infectious Disease/Public Health and Preventive Medicine, Ministry of Health, Riyadh, SAU.

Dalia El-Shourbagy (D)

Medical Oncology, Dubai Hospital, Dubai, ARE.

Dima Ibrahim (D)

Transplant Infectious Diseases, Burjeel Medical Center, Abu Dhabi, ARE.

Hanan Alturkistani (H)

Transplant Infectious Diseases, King Abdullah Medical City, Makkah, SAU.

Mohammed Alshahrani (M)

Pediatric Hematology/Oncology, Prince Sultan Military Medical City, Riyadh, SAU.

Mohamed Farghaly (M)

Family Medicine/Public Health, Dubai Medical College, Dubai, ARE.

Sawsan AlMadhi (S)

Advocacy, AlignnEficient Health Consultancies, Dubai, ARE.

Romy Mansour (R)

Ophthalmology, Lebanese American University Medical Center-Rizk Hospital, Beirut, LBN.

Classifications MeSH