Examining the influence of technological self-efficacy, perceived trust, security, and electronic word of mouth on ICT usage in the education sector.

Actual use Electronic word of mouth Intention to use for information Intention to use for interaction Perceived security Perceived trust Technology self-efficacy

Journal

Scientific reports
ISSN: 2045-2322
Titre abrégé: Sci Rep
Pays: England
ID NLM: 101563288

Informations de publication

Date de publication:
13 Jul 2024
Historique:
received: 10 10 2023
accepted: 03 07 2024
medline: 14 7 2024
pubmed: 14 7 2024
entrez: 13 7 2024
Statut: epublish

Résumé

The context of education has changed due to revolutionary developments in the information communication technology (ICT) industry in the post-COVID era. Innovative learning methods were introduced in the education sector to promote quality education. The students find it more convenient to use ICT tools to integrate their knowledge-seeking. China has recently paid more attention to developing and adopting electronic infrastructure. The study assesses the effect of technology self-efficacy (TSE) on ICT acceptance and implementation in China's education sector. It also analyzed the role of perceived trust, perceived security, and electronic word of mouth (eWOM) in integrating digital information sharing and interaction tools. Data is collected from 382 business students at Chinese universities. The results revealed that perceived trust mediates the relationship between TSE and the actual use of ICT tools, intention to use ICT tools for information, and intention to use ICT tools for interaction. Further, perceived security and eWOM significantly moderate the relationship between TSE and perceived trust. The findings indicate that it is essential to offer assistance and instruction to students in the educational sector so they can use ICT technology more frequently. It is also crucial for organizations to establish a supportive culture and provide the necessary technological resources to facilitate the use of ICT.

Identifiants

pubmed: 39003300
doi: 10.1038/s41598-024-66689-4
pii: 10.1038/s41598-024-66689-4
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

16196

Subventions

Organisme : National Natural Science Foundation of China
ID : 72074014

Informations de copyright

© 2024. The Author(s).

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Auteurs

Shuo Xu (S)

College of Economics and Management, Beijing University of Technology, Beijing, 100124, People's Republic of China.

Kanwal Iqbal Khan (KI)

Department of Management Sciences, University of Engineering and Technology, New Campus, Kala Shah Kaku, Pakistan.

Muhammad Farrukh Shahzad (MF)

College of Economics and Management, Beijing University of Technology, Beijing, 100124, People's Republic of China. farrukhshahzad207@gmail.com.

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