Success Factors for Usability Testing of Digital Health Solutions.
Usability
digital health intervention
testing
user experience
user involvement
user-centered design
Journal
Studies in health technology and informatics
ISSN: 1879-8365
Titre abrégé: Stud Health Technol Inform
Pays: Netherlands
ID NLM: 9214582
Informations de publication
Date de publication:
22 Aug 2024
22 Aug 2024
Historique:
medline:
23
8
2024
pubmed:
23
8
2024
entrez:
23
8
2024
Statut:
ppublish
Résumé
The design and development of patient-centered digital health solutions requires user involvement, for example through usability testing. Although there are guidelines for conducting usability tests, there is a lack of knowledge about the technical, human, and organizational factors that influence the success of the tests. To summarize the success factors of usability testing in the context of patient-centered digital health solutions. We considered three case studies and collected experiences related to time management, relevance of results and challenges encountered. Success factors relate to participant privacy and data protection, test environment setup, device and application readiness, user comfort and accessibility, test tools and procedures, and adaptability to user limitations. Small organizational and technical details can have a big impact on the outcome of a usability test. Considering the aspects mentioned in this paper will not only save resources but also the trust of the participating patients.
Sections du résumé
BACKGROUND
BACKGROUND
The design and development of patient-centered digital health solutions requires user involvement, for example through usability testing. Although there are guidelines for conducting usability tests, there is a lack of knowledge about the technical, human, and organizational factors that influence the success of the tests.
OBJECTIVE
OBJECTIVE
To summarize the success factors of usability testing in the context of patient-centered digital health solutions.
METHOD
METHODS
We considered three case studies and collected experiences related to time management, relevance of results and challenges encountered.
RESULTS
RESULTS
Success factors relate to participant privacy and data protection, test environment setup, device and application readiness, user comfort and accessibility, test tools and procedures, and adaptability to user limitations.
CONCLUSIONS
CONCLUSIONS
Small organizational and technical details can have a big impact on the outcome of a usability test. Considering the aspects mentioned in this paper will not only save resources but also the trust of the participating patients.
Identifiants
pubmed: 39176768
pii: SHTI240439
doi: 10.3233/SHTI240439
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM