Improving the handover and transport of critically ill pediatric patients.
child
communication
emergency
handover
intensive care
interprofessional
paediatric
transfer
transport
Journal
Journal of clinical nursing
ISSN: 1365-2702
Titre abrégé: J Clin Nurs
Pays: England
ID NLM: 9207302
Informations de publication
Date de publication:
Jan 2019
Jan 2019
Historique:
received:
09
02
2018
revised:
25
06
2018
accepted:
03
07
2018
pubmed:
18
7
2018
medline:
6
2
2019
entrez:
18
7
2018
Statut:
ppublish
Résumé
The aims of this project were to (a) determine barriers to current handover and transport process, (b) develop a new protocol and process for team-to-team handover, and (c) evaluate staff satisfaction with the new process. The handover and transport of critically ill patients from the paediatric emergency department to the paediatric intensive care unit is a period of vulnerability associated with adverse events. A mixed-methods study using a quasi-experimental design and qualitative approach. Focus groups were conducted to determine the barriers and facilitators of the current handover and transport process. Using these themes, a multidisciplinary team developed and implemented a new process including establishment of eight patient criteria for specialised transport and a standardised, interdisciplinary handover tool for team-to-team handover. Staff satisfaction was examined pre- and postintervention. Content analysis of focus groups revealed five categories: need for improved communication, cultural dissonance among units, defects in system and processes, need for standardisation and ambiguity between providers regarding acuity. Staff members reported improvements in their perceptions of satisfaction, safety, communication and role understanding associated with the new process. Standardisation through the establishment of severity of illness criteria and communication tools creates shared mental models and decreases risks to safety. A paradigm shift of team-to-team handover and transport is recommended. This paper suggests the importance of improving communication during the handover and transport process through establishing standardised patient severity of illness criteria, use of standardised tools and team-to-team handover processes.
Sections du résumé
AIMS AND OBJECTIVES
OBJECTIVE
The aims of this project were to (a) determine barriers to current handover and transport process, (b) develop a new protocol and process for team-to-team handover, and (c) evaluate staff satisfaction with the new process.
BACKGROUND
BACKGROUND
The handover and transport of critically ill patients from the paediatric emergency department to the paediatric intensive care unit is a period of vulnerability associated with adverse events.
DESIGN
METHODS
A mixed-methods study using a quasi-experimental design and qualitative approach.
METHODS
METHODS
Focus groups were conducted to determine the barriers and facilitators of the current handover and transport process. Using these themes, a multidisciplinary team developed and implemented a new process including establishment of eight patient criteria for specialised transport and a standardised, interdisciplinary handover tool for team-to-team handover. Staff satisfaction was examined pre- and postintervention.
RESULTS
RESULTS
Content analysis of focus groups revealed five categories: need for improved communication, cultural dissonance among units, defects in system and processes, need for standardisation and ambiguity between providers regarding acuity. Staff members reported improvements in their perceptions of satisfaction, safety, communication and role understanding associated with the new process.
CONCLUSIONS
CONCLUSIONS
Standardisation through the establishment of severity of illness criteria and communication tools creates shared mental models and decreases risks to safety. A paradigm shift of team-to-team handover and transport is recommended.
RELEVANCE TO CLINICAL PRACTICE
CONCLUSIONS
This paper suggests the importance of improving communication during the handover and transport process through establishing standardised patient severity of illness criteria, use of standardised tools and team-to-team handover processes.
Types de publication
Journal Article
Langues
eng
Pagination
56-65Subventions
Organisme : Armstrong Institute for Patient Safety and Quality-Johns Hopkins Hospital
Organisme : Johns Hopkins University School of Nursing
Informations de copyright
© 2018 John Wiley & Sons Ltd.