Determinants of Overall Satisfaction with Public Clinics in Rural China: Interpersonal Care Quality and Treatment Outcome.
Adolescent
Adult
Aged
Ambulatory Care Facilities
/ statistics & numerical data
China
Communication
Female
Humans
Male
Middle Aged
Patient Satisfaction
/ statistics & numerical data
Primary Health Care
/ standards
Professional-Patient Relations
Quality of Health Care
Rural Population
Treatment Outcome
Young Adult
China
interpersonal care quality
patient centeredness
patient satisfaction
primary health care
public clinics
treatment outcome
Journal
International journal of environmental research and public health
ISSN: 1660-4601
Titre abrégé: Int J Environ Res Public Health
Pays: Switzerland
ID NLM: 101238455
Informations de publication
Date de publication:
27 02 2019
27 02 2019
Historique:
received:
21
01
2019
revised:
08
02
2019
accepted:
22
02
2019
entrez:
2
3
2019
pubmed:
2
3
2019
medline:
2
7
2019
Statut:
epublish
Résumé
The primary health care quality factors determining patient satisfaction will shape patient-centered health reform in China. While rural public clinics performed better than hospitals and private clinics in terms of patient perceived quality of primary care in China, there is little information about which quality care aspects drove patients' satisfaction. Using a World Health Organization database on 1014 rural public clinic users from eight provinces in China, our multiple linear regression model estimated the association between patient perceived quality aspects, one treatment outcome, and overall primary health care satisfaction. Our results show that treatment outcome was the strongest predictor of overall satisfaction (β = 0.338 (95% CI: 0.284 to 0.392);
Identifiants
pubmed: 30818750
pii: ijerph16050697
doi: 10.3390/ijerph16050697
pmc: PMC6427360
pii:
doi:
Types de publication
Journal Article
Research Support, Non-U.S. Gov't
Langues
eng
Sous-ensembles de citation
IM
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