Nonattendance rates of scheduled outpatient appointments in a university general hospital.
Adult
Aged
Appointments and Schedules
Argentina
Female
Hospitals, General
/ statistics & numerical data
Hospitals, University
/ statistics & numerical data
Humans
Male
Middle Aged
No-Show Patients
/ statistics & numerical data
Outpatient Clinics, Hospital
/ statistics & numerical data
Retrospective Studies
Young Adult
No-Show Patients
Patient Compliance
outpatient
Journal
The International journal of health planning and management
ISSN: 1099-1751
Titre abrégé: Int J Health Plann Manage
Pays: England
ID NLM: 8605825
Informations de publication
Date de publication:
Oct 2019
Oct 2019
Historique:
received:
08
04
2019
accepted:
09
04
2019
pubmed:
8
5
2019
medline:
29
5
2020
entrez:
8
5
2019
Statut:
ppublish
Résumé
We aimed to estimate nonattendance to scheduled medical ambulatory appointments rates globally and by subgroups. We designed a retrospective cohort of all adult outpatients over 18 years old who requested at least one scheduled ambulatory medical appointment from 1 January 2015 to 31 December 2016. Hospital Italiano de Buenos Aires is a university general hospital in the Autonomous City of Buenos Aires, Argentina. It includes an integrated health care network that is formed by two high complexity hospitals and 22 primary care centers. The age median was 60.4 years, and 31.33% of the appointments were scheduled by men; 2 526 549 appointments fulfilled selection criteria, belonging to 348 420 patients. The global nonattendance rate was 27.84% (95% CI, 27.79-27.9). The nonattendance rate to general practitioner appointments was 25.53% (95% CI, 25.42-25.63); to clinical specialties, 27.78% (95% CI, 27.68-27.87); and to surgical specialties, 29.31% (95% CI, 29.23-29.4). Because of the consistent variability of nonattendance in different settings, it is strongly recommended that local estimates are used in the design of effective interventions to improve adherence with outpatient healthcare scheduled appointments.
Types de publication
Journal Article
Langues
eng
Pagination
1377-1385Informations de copyright
© 2019 John Wiley & Sons, Ltd.
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