Written reports of adverse events in acute care-A discourse analysis.


Journal

Nursing inquiry
ISSN: 1440-1800
Titre abrégé: Nurs Inq
Pays: Australia
ID NLM: 9505881

Informations de publication

Date de publication:
10 2019
Historique:
received: 10 12 2018
revised: 02 05 2019
accepted: 09 05 2019
pubmed: 28 5 2019
medline: 28 8 2020
entrez: 29 5 2019
Statut: ppublish

Résumé

Adverse health care events are a global public health issue despite major efforts, and they have been acknowledged as a complex concern. The aim of this study was to explore the construction of unsafe care using accounts of adverse events concerning the patient, as reported by patients, relatives, and health care professionals. Twenty-nine adverse events reported in an acute care setting in a Swedish university hospital were analyzed through discourse analysis, where the construction of what was considered to be real and true in the descriptions of unsafe care was analyzed. In the written reports about unsafe events, the patient was spoken of in three different ways: (a) the patient as a presentation of physical signs, (b) the patient as suffering and vulnerable, and (c) the patient as unpredictable. When the patient's voice was subordinate to physical signs, this was described as being something that conflicted with patient safety. The conclusion was that the patient's voice might be the only sign available in the early stages of adverse events. Therefore, it is crucial for health care professionals to give importance to the patient's voice to prevent patients from harm and not unilaterally act only upon abnormal physical signs.

Identifiants

pubmed: 31134720
doi: 10.1111/nin.12298
doi:

Types de publication

Journal Article Research Support, Non-U.S. Gov't

Langues

eng

Pagination

e12298

Informations de copyright

© 2019 John Wiley & Sons Ltd.

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Auteurs

Anna Gyberg (A)

Institute of Health and Care Sciences, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.
Department of Medicine, Geriatrics and Emergency Care, Sahlgrenska University Hospital, Gothenburg, Sweden.

Ingela Henoch (I)

Institute of Health and Care Sciences, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.
Angered Hospital, Gothenburg, Sweden.

Margret Lepp (M)

Institute of Health and Care Sciences, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.
Østfold University College, Halden, Norway.
School of Nursing and Midwifery, Griffith University, Brisbane, Queensland, Australia.

Helle Wijk (H)

Institute of Health and Care Sciences, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.
Department of Quality Assurance, Sahlgrenska University Hospital, Gothenburg, Sweden.
Center of Health Care Architecture, Chalmers University, Gothenburg, Sweden.

Kerstin Ulin (K)

Institute of Health and Care Sciences, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.
Department of Medicine, Geriatrics and Emergency Care, Sahlgrenska University Hospital, Gothenburg, Sweden.

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