Spontaneous, Grassroots Initiative Brings Niagara Health's New Purpose, Vision and Values to Life.

Delivery of Health Care Empathy Hospitals, Public Humans Ontario Organizational Culture Personnel, Hospital / psychology Social Values

Journal

Healthcare quarterly (Toronto, Ont.)
ISSN: 1710-2774
Titre abrégé: Healthc Q
Pays: Canada
ID NLM: 101208192

Informations de publication

Date de publication:
Jul 2019
Historique:
entrez: 27 9 2019
pubmed: 27 9 2019
medline: 14 2 2020
Statut: ppublish

Résumé

The purpose (or mission) of Niagara Health is Extraordinary Caring. Every Person. Every Time. Staff and physicians across the large, multi-site hospital organization are challenged to embrace this purpose in all of their day-to-day interactions. One Niagara Health team with no direct role in patient care (IT) spontaneously and independently created an Acts of Kindness campaign. They set a goal for the number of Acts of Kindness they would do and tracked the results. This simple response inspired 32 additional teams to launch similar initiatives, with more than 30,000 Acts of Kindness recorded and celebrated as of August 2019.

Identifiants

DOI: 10.12927/hcq.2019.25901 PMID: 31556383
pubmed: 31556383
pii: hcq.2019.25901
doi: 10.12927/hcq.2019.25901
pii:
doi:

Types de publication

Journal Article

Langues

eng

Pagination

68-74

Informations de copyright

Copyright © 2019 Longwoods Publishing.

Auteurs

Daniel Rolim (D)

Manager of information technology, information and communications technology (ICT) at Niagara Health. He joined NH four years ago and is a key member of Niagara Health's ICT infrastructure team, leading the implementation of network and security projects.

Caroline Bourque Wiley (CB)

Director of communications at Niagara Health. She has been a member of Niagara Health's communications team for the past 15 years and its chief/director since 2015. Her career as a newspaper reporter and editor included 10 years at St. Catharines Standard.

Sarah Kerrigan (S)

Project coordinator in recreation therapy at Niagara Health. She joined Niagara Health five years ago after completing her studies at the University of Waterloo. She currently works in the acute mental health and addictions program, implementing innovative programs and acting as a kindness advocate.

Shelby MacDonald (S)

A certified therapeutic recreation specialist at Niagara Health. She joined Niagara Health six years ago, following her studies at Brock University. She spent one year in chronic complex care before settling in acute mental health, where she implements innovative programs and acts as a kindness advocate.

Sandy Traynor (S)

Manager of workplace relations. Now in her fifth year with Niagara Health, she has previously managed programs for hospitals and community organizations, including mental health and behaviour therapy programs. Her work at Niagara Health includes coaching and training on a respectful, kind workplace.

Flo Paladino (F)

Certified Human Resources Executive (CHRE), is executive vice president of people and organizational development at Niagara Health. She has held her current position at NH for five years. She is a seasoned HR executive with senior-level public and private experience, including OMERS, Global Governance Advisors and the Ontario Public Service.

Suzanne Johnston (S)

Past president of Niagara Health. She is also an adjunct professor in the Department of Health Sciences at Brock University and assistant clinical professor in the School of Nursing, Faculty of Health Sciences, McMaster University. Johnston has more than 35 years of leadership experience in healthcare and government. Prior to taking on the role of president of Niagara Health in 2014, Suzanne was the vice president of clinical programs and chief nursing officer for Northern Health in British Columbia.

Johan Viljoen (J)

Interim chief of staff and executive vice president of medical affairs at Niagara Health. He is also interim chief of staff at Haldimand Memorial Hospital in Dunnville, ON, and assistant clinical professor in the Faculty of Medicine at McMaster University in Hamilton, ON. He is an experienced obstetrician/gynecologist who joined Niagara Health in 1993. He held the position of deputy chief of staff for two years and the position of chief of obstetrics and gynecology for 10 years.

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Classifications MeSH

questionsmedicales.fr › Qualité, accès, évaluation des soins de santé › Prestations des soins de santé › Spontaneous, Grassroots Initiative Brings...
questionsmedicales.fr › Comportement et mécanismes comportementaux › Personnalité › Intelligence › Intelligence émotionnelle › Empathie › Spontaneous, Grassroots Initiative Brings...
questionsmedicales.fr › Établissements, main d'oeuvre et services de soins de santé › Établissements de santé › Hôpitaux › Hôpitaux publics › Spontaneous, Grassroots Initiative Brings...
questionsmedicales.fr › Eucaryotes › Animaux › Chordés › Vertébrés › Mammifères › Eutheria › Primates › Haplorhini › Catarrhini › Hominidae › Humains › Spontaneous, Grassroots Initiative Brings...
questionsmedicales.fr › Régions géographiques › Amériques › Amérique du Nord › Canada › Ontario › Spontaneous, Grassroots Initiative Brings...
questionsmedicales.fr › Administration des services de santé › Organisation et administration › Culture organisationnelle › Spontaneous, Grassroots Initiative Brings...
questionsmedicales.fr › Établissements, main d'oeuvre et services de soins de santé › Personnel de santé › Personnel hospitalier › Spontaneous, Grassroots Initiative Brings...
questionsmedicales.fr › Comportement et mécanismes comportementaux › Valeurs sociales › Spontaneous, Grassroots Initiative Brings...