Patient perceptions of communication with diagnostic radiographers.
Communication skills
Diagnostic radiographers
Patient perceptions
Patient-practitioner relationship
Qualitative research
Journal
Radiography (London, England : 1995)
ISSN: 1532-2831
Titre abrégé: Radiography (Lond)
Pays: Netherlands
ID NLM: 9604102
Informations de publication
Date de publication:
11 2019
11 2019
Historique:
received:
25
09
2018
revised:
26
03
2019
accepted:
06
04
2019
entrez:
5
10
2019
pubmed:
5
10
2019
medline:
28
8
2020
Statut:
ppublish
Résumé
The aims of this study were to (1) examine what makes a communication encounter with a diagnostic radiographer effective from the patient's perspective and (2) explore the impact of communication skills on the relationship between a diagnostic radiographer and their patient. Semi-structured interviews were conducted with 10 patients immediately after their imaging examination. Completed interviews were analysed using an inductive approach. Five themes were identified in the qualitative data. (1) Introduction and Greeting, (2) Explanation/Instruction, (3) Feeling at ease, (4) Clear communication and (5) Gentle manner. These results have identified that effective communication promotes the development of rapport and trust between the radiographer and patient. These findings have implications for practitioners, educators and university programs and should be considered in the development of communication skills training programs for diagnostic radiography students.
Identifiants
pubmed: 31582241
pii: S1078-8174(18)30205-0
doi: 10.1016/j.radi.2019.04.002
pii:
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Pagination
333-338Informations de copyright
Copyright © 2019 The College of Radiographers. Published by Elsevier Ltd. All rights reserved.