Exploring the contributing factors to workarounds to the hospital information system in Malaysian hospitals.
hospital information system
patient safety
qualitative research
workarounds
Journal
Journal of evaluation in clinical practice
ISSN: 1365-2753
Titre abrégé: J Eval Clin Pract
Pays: England
ID NLM: 9609066
Informations de publication
Date de publication:
Oct 2020
Oct 2020
Historique:
received:
03
09
2019
revised:
10
11
2019
accepted:
13
11
2019
pubmed:
22
12
2019
medline:
29
7
2021
entrez:
22
12
2019
Statut:
ppublish
Résumé
The objective of this study was to identify the factors influencing workarounds to the Hospital Information System (HIS) in Malaysian government hospitals. Semi-structured interviews were conducted among 31 medical doctors in three Malaysian government hospitals on the implementation of the Total Hospital Information System (THIS) between March and May 2015. A thematic qualitative analysis was performed on the resultant data to deduce the relevant themes. Five themes emerged as the factors influencing workarounds to the HIS: (a) typing skills, (b) system usability, (c) computer resources, (d) workload, and (e) time. This study provided the key factors as to why doctors were involved in workarounds during the implementation of the HIS. It is important to understand these factors in order to help mitigate work practices that can pose a threat to patient safety.
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Pagination
1416-1424Informations de copyright
© 2019 John Wiley & Sons, Ltd.
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