Interdisciplinary Patient Tracers: Routine, Systematic Safety Surveillance.
Journal
American journal of medical quality : the official journal of the American College of Medical Quality
ISSN: 1555-824X
Titre abrégé: Am J Med Qual
Pays: Netherlands
ID NLM: 9300756
Informations de publication
Date de publication:
Historique:
pubmed:
3
6
2020
medline:
25
11
2021
entrez:
3
6
2020
Statut:
ppublish
Résumé
Patient tracers and leadership WalkRounds proactively identify quality and safety issues. However, these programs have been inconsistent in application, results, and sustainability. The goal was to identify a more consistent and efficient approach to survey health care facilities. The authors developed a Peer-to-Peer Interdisciplinary Patient Tracer program to assess compliance with National Patient Safety Goals and to proactively identify areas of inpatient, ambulatory, and procedural risk. The program has been operational for more than 5 years, with continued expansion annually. In all, 96% of frontline leadership reported satisfaction; 100% reported that they would recommend the program to others (Kirkpatrick level 1 results). Mean absolute change in performance scores from 2014 to 2018 was 15%. All survey findings triggered the development of an improvement project. This novel integrated program advanced institutional improvement by strengthening internal peer-to-peer surveillance, engaging leadership, and creating an accountability structure for internal improvement efforts.
Identifiants
pubmed: 32483979
pii: 00008488-202101000-00005
doi: 10.1177/1062860620929306
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Pagination
28-35Informations de copyright
Copyright © 2021 The Authors. Published by Wolters Kluwer Health, Inc. All rights reserved.
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