Postoperative Physician Phone Calls as a Method to Decrease Urgent Care and Emergency Department Returns After Ambulatory General Surgery.


Journal

The American surgeon
ISSN: 1555-9823
Titre abrégé: Am Surg
Pays: United States
ID NLM: 0370522

Informations de publication

Date de publication:
Oct 2020
Historique:
pubmed: 27 10 2020
medline: 5 1 2021
entrez: 26 10 2020
Statut: ppublish

Résumé

Unplanned returns after ambulatory surgery pose a burden to patients and health care providers alike. We hypothesized that a postoperative phone call by a physician would decrease avoidable returns to urgent care (UC) or the emergency department (ED) in the week after anorectal (AR), laparoscopic cholecystectomy (LC), inguinal hernia repair (IHR), and umbilical hernia repair (UHR) operations. A retrospective analysis from 1/2011 to 12/2015 across 14 Kaiser hospitals was conducted to determine baseline UC/ED return rates of patients pre-call. Between 10/2017 and 06/2019, physicians placed phone calls to patients within postoperative days (PODs) 1-4. The cohorts were compared using chi-squared analysis with significance determined at

Identifiants

pubmed: 33103465
doi: 10.1177/0003134820964463
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

1373-1378

Auteurs

Roxanne L Massoumi (RL)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Nikhil Crain (N)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Catherine Zhu (C)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Alexandra Moore (A)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Gabriel Oland (G)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Razmik Ghukasyan (R)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Yang Lu (Y)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Linda Ye (L)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Joseph Hadaya (J)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Michael Dacey (M)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Max Schumm (M)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Nicholas Oh (N)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Michael Mederos (M)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Danielle Graham (D)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

Armen Aboulian (A)

Southern California Kaiser Permanente Medical Group, Woodland Hills, CA, USA.

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Classifications MeSH