'Tell someone who cares': Participation action research on workplace engagement of caregivers in aged residential care, NZ.
ageing
caregivers
motivation
qualitative research
workplace
Journal
Australasian journal on ageing
ISSN: 1741-6612
Titre abrégé: Australas J Ageing
Pays: Australia
ID NLM: 9808874
Informations de publication
Date de publication:
Jun 2021
Jun 2021
Historique:
revised:
12
09
2020
received:
07
10
2019
accepted:
23
09
2020
pubmed:
31
10
2020
medline:
25
6
2021
entrez:
30
10
2020
Statut:
ppublish
Résumé
To use participatory action research (PAR) to understand workplace engagement of caregivers in aged residential care (ARC) in New Zealand. A PAR study was conducted in a 40-bed ARC facility providing rest home- and hospital-level care in rural New Zealand. The four-step study included an advisory group of caregivers (N = 6) who co-designed the process. Data were collected via verbatim transcripts of four advisory group meetings, five interviews with staff and field notes over a period of six months. The data were analysed using thematic analysis. A model was developed to describe factors that encouraged caregivers' engagement in their work. Caregivers were more engaged in their workplace when the influencers of 'Communication', 'Contributing to the workplace' and 'Caring for oneself' were present and when they experienced 'feeling valued', 'being heard' and 'being listened to'. Factors influencing positive changes in workplace engagement were identified that could be considered when implementing organisational change or service development in other ARC facilities. These factors could potentially increase productivity and quality of care at little cost, as well as improve workplace satisfaction.
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Pagination
e109-e115Informations de copyright
© 2020 AJA Inc.
Références
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