Do You Know What Your Scribe Did Last Spring? The Impact of COVID-19 on Medical Scribe Workflow.
Journal
Applied clinical informatics
ISSN: 1869-0327
Titre abrégé: Appl Clin Inform
Pays: Germany
ID NLM: 101537732
Informations de publication
Date de publication:
10 2020
10 2020
Historique:
entrez:
2
12
2020
pubmed:
3
12
2020
medline:
15
12
2020
Statut:
ppublish
Résumé
To understand the impact of the shift to virtual medicine induced by coronavirus disease 2019 (COVID-19) has had on the workflow of medical scribes. This is a prospective observational survey-based study. This study was conducted at academic medical center in the United States. Seventy-four scribes working in ambulatory practices within an academic medical center. All medical scribes received a survey assessing their workflow since beginning of COVID-19 restrictions. To assess the current workflow of medical scribes since transition to virtual care. Secondary outcomes are to assess the equipment used and location of their new workflow. Fifty-seven scribes completed the survey. Overall 42% of scribes have transitioned to remote scribing with 97% serving as remote scribes for remote visits. This workflow is conducted at home and with personal equipment. Of those not working as scribes, 46% serve in preclinic support, with a wide range of EHR-related activities being reported. The remaining scribes have been either redeployed or furloughed. The rapid transition to virtual care brought about by COVID-19 has resulted in a dramatic shift in scribe workflow with the adoption of a previously unreported workflow of remote scribing for virtual care. Additional work is now needed to ensure these new workflows are safe and effective and that scribes are trained to work in this new paradigm.
Identifiants
pubmed: 33264803
doi: 10.1055/s-0040-1721396
pmc: PMC7725591
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Pagination
807-811Subventions
Organisme : AHRQ HHS
ID : R01 HS025141
Pays : United States
Organisme : R01HS025141
ID : Agency for Healthcare Research and Quality
Pays : International
Informations de copyright
Thieme. All rights reserved.
Déclaration de conflit d'intérêts
None declared.
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