Professional identity and emotional labour affect the relationship between perceived organisational justice and job performance among Chinese hospital nurses.
emotional labour
job performance
nurses
perceived organisational justice
professional identity
Journal
Journal of nursing management
ISSN: 1365-2834
Titre abrégé: J Nurs Manag
Pays: England
ID NLM: 9306050
Informations de publication
Date de publication:
Jul 2022
Jul 2022
Historique:
revised:
02
03
2022
received:
24
01
2022
accepted:
23
03
2022
pubmed:
1
4
2022
medline:
7
7
2022
entrez:
31
3
2022
Statut:
ppublish
Résumé
To investigate the influence of perceived organisational justice, professional identity and emotional labour on nurses' job performance. Previous studies have not explored the impact of professional identity and emotional labour on the relationship between perceived organisational justice and job performance. However, how to mobilize the enthusiasm of nurses and improve their job performance is the key for nursing managers to realize the sustainable development of hospitals. A cross-sectional survey design was conducted. A total of 951 nurses from public hospitals in China participated in the survey from March-June 2021. The descriptive statistical approach, Pearson's correlation analysis and the PROCESS Macro Model 4 and 14 in regression analysis were used to analyse the available data. The results showed that nurses' perceived organisational justice, professional identity, emotional labour and job performance were significantly positive correlations between every two variables, with coefficients ranging between .24 and .75. Professional identity played a whole mediating role in perceived organisational justice and job performance, accounting for 98.04% of the total effect; meanwhile, this process was moderated by emotional labour. Perceived organisational justice positively predicted nurses' job performance; as a mediating mechanism with moderating, professional identity and emotional labour further explained how perceived organisational justice promoted the job performance of nurses. This study highlighted the moderated mediation role of professional identity and emotional labour between nurses' perceived organisational justice and job performance. Understanding this mechanism has guiding significance for nursing managers to improve nurses' job performance.
Sections du résumé
AIM
OBJECTIVE
To investigate the influence of perceived organisational justice, professional identity and emotional labour on nurses' job performance.
BACKGROUND
BACKGROUND
Previous studies have not explored the impact of professional identity and emotional labour on the relationship between perceived organisational justice and job performance. However, how to mobilize the enthusiasm of nurses and improve their job performance is the key for nursing managers to realize the sustainable development of hospitals.
METHODS
METHODS
A cross-sectional survey design was conducted. A total of 951 nurses from public hospitals in China participated in the survey from March-June 2021. The descriptive statistical approach, Pearson's correlation analysis and the PROCESS Macro Model 4 and 14 in regression analysis were used to analyse the available data.
RESULTS
RESULTS
The results showed that nurses' perceived organisational justice, professional identity, emotional labour and job performance were significantly positive correlations between every two variables, with coefficients ranging between .24 and .75. Professional identity played a whole mediating role in perceived organisational justice and job performance, accounting for 98.04% of the total effect; meanwhile, this process was moderated by emotional labour.
CONCLUSIONS
CONCLUSIONS
Perceived organisational justice positively predicted nurses' job performance; as a mediating mechanism with moderating, professional identity and emotional labour further explained how perceived organisational justice promoted the job performance of nurses.
IMPLICATIONS FOR NURSING MANAGEMENT
CONCLUSIONS
This study highlighted the moderated mediation role of professional identity and emotional labour between nurses' perceived organisational justice and job performance. Understanding this mechanism has guiding significance for nursing managers to improve nurses' job performance.
Types de publication
Journal Article
Langues
eng
Pagination
1252-1262Subventions
Organisme : Graduate Education Reform and Quality Improvement Project of Henan Province
ID : YJS2021AL074
Organisme : Henan Provincial Social Science Planning Decision Consulting Project
ID : 2018JC38
Informations de copyright
© 2022 John Wiley & Sons Ltd.
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