Information Asymmetry in Hospitals: Evidence of the Lack of Cost Awareness in Clinicians.


Journal

Applied health economics and health policy
ISSN: 1179-1896
Titre abrégé: Appl Health Econ Health Policy
Pays: New Zealand
ID NLM: 101150314

Informations de publication

Date de publication:
09 2022
Historique:
accepted: 12 04 2022
pubmed: 24 5 2022
medline: 20 8 2022
entrez: 23 5 2022
Statut: ppublish

Résumé

Information asymmetries and the agency relationship are two defining features of the healthcare system. These market failures are often used as a rationale for government intervention. Many countries have government financing and provision of healthcare in order to correct for this, while health technology agencies also exist to improve efficiency. However, informational asymmetries and the resulting principal-agent problem still persist, and one example is the lack of cost awareness amongst clinicians. This study explores the cost awareness of clinicians across different settings. We targeted four clinical cohorts: medical students, Senior House Officers/Interns, Mid-grade Senior Registrar/Residents, and Consultant/Attending Physicians, in six hospitals in the United Kingdom, the United States, Australia, New Zealand and Spain. The survey asked respondents to report the cost (as they recalled) of different types of scans, visits, medications and tests. Our analysis focused on the differential between the perceived/recalled cost and the actual cost. We explored variation across speciality, country and other potential confounders. Cost-awareness levels were estimated based on the cost estimates within 25% of the actual cost. We received 705 complete responses from six sites across five countries. Our analysis found that respondents often overestimated the cost of common tests while underestimating high-cost tests. The mean cost-awareness levels varied between 4 and 23% for different items. Respondents acknowledged that they did not feel they had received adequate training in cost awareness. The current financial climate means that cost awareness and the appropriate use of scarce healthcare resources is more paramount than perhaps ever before. Much of the focus of health economics research is on high-cost innovative technologies, yet there is considerable waste in the system with respect to overtreatment and overdiagnosis. Common reasons put forward for this include defensive medicine, poor education, clinical uncertainty and the institution of protocols. Given the role of clinicians in the healthcare system, as agents both for patients and for providers, more needs to be done to remove informational asymmetries and improve clinician cost awareness.

Sections du résumé

BACKGROUND
Information asymmetries and the agency relationship are two defining features of the healthcare system. These market failures are often used as a rationale for government intervention. Many countries have government financing and provision of healthcare in order to correct for this, while health technology agencies also exist to improve efficiency. However, informational asymmetries and the resulting principal-agent problem still persist, and one example is the lack of cost awareness amongst clinicians. This study explores the cost awareness of clinicians across different settings.
METHODS
We targeted four clinical cohorts: medical students, Senior House Officers/Interns, Mid-grade Senior Registrar/Residents, and Consultant/Attending Physicians, in six hospitals in the United Kingdom, the United States, Australia, New Zealand and Spain. The survey asked respondents to report the cost (as they recalled) of different types of scans, visits, medications and tests. Our analysis focused on the differential between the perceived/recalled cost and the actual cost. We explored variation across speciality, country and other potential confounders. Cost-awareness levels were estimated based on the cost estimates within 25% of the actual cost.
RESULTS
We received 705 complete responses from six sites across five countries. Our analysis found that respondents often overestimated the cost of common tests while underestimating high-cost tests. The mean cost-awareness levels varied between 4 and 23% for different items. Respondents acknowledged that they did not feel they had received adequate training in cost awareness.
DISCUSSION
The current financial climate means that cost awareness and the appropriate use of scarce healthcare resources is more paramount than perhaps ever before. Much of the focus of health economics research is on high-cost innovative technologies, yet there is considerable waste in the system with respect to overtreatment and overdiagnosis. Common reasons put forward for this include defensive medicine, poor education, clinical uncertainty and the institution of protocols.
CONCLUSION
Given the role of clinicians in the healthcare system, as agents both for patients and for providers, more needs to be done to remove informational asymmetries and improve clinician cost awareness.

Identifiants

pubmed: 35606636
doi: 10.1007/s40258-022-00736-x
pii: 10.1007/s40258-022-00736-x
pmc: PMC9126693
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

693-706

Investigateurs

Donald Milliken (D)
Clare Morkane (C)
Chloe Nettlefold (C)
Peter Xiang (P)
Nicole Vogts (N)
Anna Curell (A)
Alba Torroella (A)
Aidan Melia (A)
Rosada Jackson (R)
Melissa Hanger (M)
Ashley Poole (A)

Informations de copyright

© 2022. Crown.

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Auteurs

Jeremy Fabes (J)

Faculty of Health, University of Plymouth, Plymouth, UK.

Tuba Saygın Avşar (TS)

Department of Applied Health Research, University College London, London, UK.

Jonathan Spiro (J)

Royal Perth Hospital, University of Western Australia, Perth, WA, Australia.

Thomas Fernandez (T)

Department of Anaesthesia, University of Auckland, Auckland, New Zealand.

Helge Eilers (H)

Dept of Anesthesia, University of California, San Francisco, CA, USA.

Steve Evans (S)

Faculty of Health, University of Plymouth, Plymouth, UK.

Amelia Hessheimer (A)

General & Digestive Surgery, Hospital Universitario La Paz, IdiPAZ, CIBERehd, Madrid, Spain.

Paula Lorgelly (P)

Department of Applied Health Research, University College London, London, UK.
Department of Anaesthesia, University of Auckland, Auckland, New Zealand.

Michael Spiro (M)

Royal Free Perioperative Research Group, Royal Free Hospital NHS Foundation Trust, London, UK. michaelspiro@nhs.net.
Division of Surgery and Interventional Science, University College London, London, UK. michaelspiro@nhs.net.

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