Health and social care frontline leaders' perceptions of competence management in telemedicine in Finland: An interview study.
competence
competence management
content analysis
health and social care
knowledge management
telemedicine
Journal
Journal of nursing management
ISSN: 1365-2834
Titre abrégé: J Nurs Manag
Pays: England
ID NLM: 9306050
Informations de publication
Date de publication:
Oct 2022
Oct 2022
Historique:
revised:
27
06
2022
received:
14
12
2021
accepted:
17
07
2022
pubmed:
20
7
2022
medline:
25
2
2023
entrez:
19
7
2022
Statut:
ppublish
Résumé
This work aims to describe competence management in telemedicine from the perspective of health and social care frontline leaders. The increasing use of services in health and social care is a challenging aspect of modern telemedicine; it requires staff to develop relevant professional competence and good telemedicine practices. The study was conducted using thematic interviews of frontline leaders from primary health care, specialized medical care and social care (n = 10) in the spring of 2021. The data were analysed by inductive content analysis. The following main categories were identified: Activities of frontline leaders while managing competence in telemedicine, promotion of community learning, competence management in determining telemedicine content, and recognizing health and social care professionals' competence in telemedicine. Achieving the goals set for telemedicine requires ensuring that knowledge from leaders is widely disseminated and shared and that staff are adequately trained. The results can be utilized in the practical work of other telemedicine and in the development of their operations. Managing competence in telemedicine requires from the leaders an encouraging attitude and improved personal interactions in the work community.
Sections du résumé
AIM
OBJECTIVE
This work aims to describe competence management in telemedicine from the perspective of health and social care frontline leaders.
BACKGROUND
BACKGROUND
The increasing use of services in health and social care is a challenging aspect of modern telemedicine; it requires staff to develop relevant professional competence and good telemedicine practices.
METHODS
METHODS
The study was conducted using thematic interviews of frontline leaders from primary health care, specialized medical care and social care (n = 10) in the spring of 2021. The data were analysed by inductive content analysis.
RESULTS
RESULTS
The following main categories were identified: Activities of frontline leaders while managing competence in telemedicine, promotion of community learning, competence management in determining telemedicine content, and recognizing health and social care professionals' competence in telemedicine.
CONCLUSIONS
CONCLUSIONS
Achieving the goals set for telemedicine requires ensuring that knowledge from leaders is widely disseminated and shared and that staff are adequately trained. The results can be utilized in the practical work of other telemedicine and in the development of their operations.
IMPLICATIONS FOR NURSING MANAGEMENT
CONCLUSIONS
Managing competence in telemedicine requires from the leaders an encouraging attitude and improved personal interactions in the work community.
Identifiants
pubmed: 35852809
doi: 10.1111/jonm.13740
pmc: PMC10087294
doi:
Types de publication
Journal Article
Langues
eng
Pagination
2724-2732Informations de copyright
© 2022 The Authors. Journal of Nursing Management published by John Wiley & Sons Ltd.
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