Shape Matters: A Neglected Feature of Medication Safety : Why Regulating the Shape of Medication Containers Can Improve Medication Safety.


Journal

Journal of medical systems
ISSN: 1573-689X
Titre abrégé: J Med Syst
Pays: United States
ID NLM: 7806056

Informations de publication

Date de publication:
31 Dec 2022
Historique:
received: 19 11 2022
accepted: 19 12 2022
entrez: 31 12 2022
pubmed: 1 1 2023
medline: 4 1 2023
Statut: epublish

Résumé

This paper aims to highlight how to reduce medication errors through the implementation of human factors science to the design features of medication containers. Despite efforts to employ automation for increased safety and decreased workload, medication administration in hospital wards is still heavily dependent on human operators (pharmacists, nurses, physicians, etc.). Improving this multi-step process requires its being studied and designed as an interface in a complex socio-technical system. Human factors engineering, also known as ergonomics, involves designing socio-technical systems to improve overall system performance, and reduces the risk of system, and in particular, operator, failures. The incorporation of human factors principles into the design of the work environment and tools that are in use during medication administration could improve this process. During periods of high workload, the cognitive effort necessary to work through a very demanding process may overwhelm even expert operators. In such conditions, the entire system should facilitate the human operator's high level of performance. Regarding medications, clinicians should be provided with as many perceptual cues as possible to facilitate medication identification. Neglecting the shape of the container as one of the features that differentiates between classes of medications is a lost opportunity to use a helpful characteristic, and medication administration failures that happen in the absence of such intentional design arise from "designer error" rather than "user error". Guidelines that define a container's shape for each class of medication would compel pharmaceutical manufacturers to be compatible and would eliminate the confusion that arises when a hospital changes the supplier of a given medication.

Identifiants

pubmed: 36586046
doi: 10.1007/s10916-022-01905-0
pii: 10.1007/s10916-022-01905-0
doi:

Substances chimiques

Pharmaceutical Preparations 0

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

6

Informations de copyright

© 2022. The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature.

Références

Safren, M. A., & Chapanis, A. (1960). A critical incident study of hospital medication errors. Part I. Hospitals. https://doi.org/10.1097/00006199-196101030-00073
Raban, M. Z., & Westbrook, J. I. (2014). Are interventions to reduce interruptions and errors during medication administration effective ?: a systematic review. BMJ Quality and Safety, 23, 414–421. https://doi.org/10.1136/bmjqs-2013-002118
doi: 10.1136/bmjqs-2013-002118
Schiff, G., Amato, M. G., Eguale, T., Boehne, J. J., Wright, A., Koppel, R., … Seger, A. C. (2015). Computerised physician order entry-related medication errors: Analysis of reported errors and vulnerability testing of current systems. BMJ Quality and Safety, 24(4), 264–271. https://doi.org/10.1136/bmjqs-2014-003555
doi: 10.1136/bmjqs-2014-003555
Nunnally, M., Nemeth, C. P., Brunetti, V., & Cook, R. I. (2004). Lost in menuspace: User interactions with complex medical devices. IEEE Transactions on Systems, Man, and Cybernetics Part A:Systems and Humans., 34(6), 736–742. https://doi.org/10.1109/TSMCA.2004.836780
doi: 10.1109/TSMCA.2004.836780
Hsu, K.-Y., Delaurentis, P., Bitan, Y., Degnan, D. D., & Yih, Y. (2019). Unintended Patient Safety Risks Due to Wireless Smart Infusion Pump Library Update Delays. Journal of Patient Safety, 15(1). https://doi.org/10.1097/PTS.0000000000000562
Cook, R., & Woods, D. (1994). Operating at the sharp end: the complexity of human error. In S. Bogner (Ed.), Human Error in Medicine (pp. 255–310). CRC Press.
Holden, R. J., Abebe, E., Russ-Jara, A. L., & Chui, M. A. (2021). Human factors and ergonomics methods for pharmacy research and clinical practice. Research in Social and Administrative Pharmacy, 17(12), 2019–2027. https://doi.org/10.1016/j.sapharm.2021.04.024
doi: 10.1016/j.sapharm.2021.04.024
Donchin, Y., & Gopher, D. (2013). Around the patient bed: human factors and safety in health care. (Y. Donchin & D. Gopher, Eds.). CRC Press.
Nielsen, J., & Molich, R. (1990). Heuristic Evaluation of user interfaces. CHI ’90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (April), 249–256. https://doi.org/10.1145/97243.97281
Bitan, Y. (2020). Design for emergencies. In A. Sethumadhavan & F. Sasangohar (Eds.), Design for Health (pp. 147–160). Academic Press. https://doi.org/10.1016/b978-0-12-816427-3.00008-7
Kahneman, D. (2003). A Perspective on Judgment and Choice: Mapping Bounded Rationality. American Psychologist, 58(9), 697–720. https://doi.org/10.1037/0003-066X.58.9.697
doi: 10.1037/0003-066X.58.9.697
Reason, J. (1995). Understanding adverse events: human factors. Quality in Health Care, 4(2), 80–89. https://doi.org/10.1136/qshc.4.2.80
doi: 10.1136/qshc.4.2.80
Reason, J. T. (1992). Cognitive Underspecification. In Experimental slips and human error (pp. 71–91). Springer, Boston, MA.
Grout, J. R. (2006). Mistake proofing: Changing designs to reduce error. Quality and Safety in Health Care, 15(SUPPL. 1), 44–49. https://doi.org/10.1136/qshc.2005.016030
doi: 10.1136/qshc.2005.016030
Treisman, A. M., & Gelade, G. (1980). A feature integration theory of attention. Cognitive Psychology, 12, 97–136.
doi: 10.1016/0010-0285(80)90005-5
Ashcroft, D. M., Quinlan, P., & Blenkinsopp, A. (2005). Prospective study of the incidence, nature and causes of dispensing errors in community pharmacies. Pharmacoepidemiology and Drug Safety, 14(5), 327–332. https://doi.org/10.1002/pds.1012
doi: 10.1002/pds.1012
Berman, A. (2004). Reducing medication errors through naming, labeling, and packaging. Journal of Medical Systems, 28(1), 9–29. https://doi.org/10.1023/b:joms.0000021518.60670.10
doi: 10.1023/b:joms.0000021518.60670.10
Porat, N., Bitan, Y., Shefi, D., Donchin, Y., & Rozenbaum, H. (2009). Use of colour-coded labels for intravenous high-risk medications and lines to improve patient safety. Quality & Safety in Health Care, 18(6), 505–509. https://doi.org/10.1136/qshc.2007.025726
doi: 10.1136/qshc.2007.025726
Baba, R., & Ravalia, a S. (2004). International Colour Coding for syringe drug labels: a survey. Anaesthesia, 59(10), 1033. https://doi.org/10.1111/j.1365-2044.2004.03952.x
doi: 10.1111/j.1365-2044.2004.03952.x
Larmené-Beld, K. H. M., Alting, E. K., & Taxis, K. (2018). A systematic literature review on strategies to avoid look-alike errors of labels. European Journal of Clinical Pharmacology. https://doi.org/10.1007/s00228-018-2471-z
doi: 10.1007/s00228-018-2471-z
Irwin, A., Mearns, K., Watson, M., & Urquhart, J. (2013). The Effect of Proximity, Tall Man Lettering, and Time Pressure on Accurate Visual Perception of Drug Names. Human Factors, 55(2), 253–266.
doi: 10.1177/0018720812457565
Perea, M., & Lupker, S. J. (2003). Does jugde activate COURT? Transposed-letter similarity effects in masked associative priming. Memory & Cognition, 31(6), 829–841. Retrieved from https://link.springer.com/content/pdf/10.3758%2FBF03196438.pdf
Chapanis, A. (1999). The Chapanis chronicles: 50 years of human factors research, education and design. Aegean Publishing Company.
Ostini, R., Roughead, E. E., Kirkpatrick, C. M. J., Monteith, G. R., & Tett, S. E. (2012). Quality Use of Medicines - Medication safety issues in naming; Look-alike, sound-alike medicine names. International Journal of Pharmacy Practice, 20(6), 349–357. https://doi.org/10.1111/j.2042-7174.2012.00210.x
doi: 10.1111/j.2042-7174.2012.00210.x
Subrahmanyam, M., & Mohan, S. (2013). Safety features in anaesthesia machine. Indian Journal of Anaesthesia, 57(5), 472–480. https://doi.org/10.4103/0019-5049.120143
doi: 10.4103/0019-5049.120143
Da Rocha, B. S., Moraes, C. G., Okumura, L. M., Da Cruz, F., Sirtori, L., & Da Silva Pons, E. (2021). Interventions to reduce problems related to the readability and comprehensibility of drug packages and labels: A systematic review. Journal of Patient Safety, 17(8), E1494–E1506. https://doi.org/10.1097/PTS.0000000000000619
doi: 10.1097/PTS.0000000000000619
European Commission. (2009). Europen commission entrprise and industry directorate general consumer goods pharmaceutical guidline on the readability of the labeliing and package leaflet of medicinal products for human use. Retrieved from https://ec.europa.eu/health/sites/health/files/files/eudralex/vol-2/c/2009_01_12_readability_guideline_final_en.pdf
FDA. (2022). Safety Considerations for Container Labels and Carton Labeling Design to Minimize Medication Errors.

Auteurs

Yuval Bitan (Y)

Department of Health Policy and Management, Ben-Gurion University of the Negev, Be'er Sheva, Israel. yuval@bitan.net.

Mark E Nunnally (ME)

Department of Anesthesiology, Perioperative Care and Pain Medicine, Neurology, Surgery and Medicine, NYU Langone Health, New York, NY, USA.

Articles similaires

[Redispensing of expensive oral anticancer medicines: a practical application].

Lisanne N van Merendonk, Kübra Akgöl, Bastiaan Nuijen
1.00
Humans Antineoplastic Agents Administration, Oral Drug Costs Counterfeit Drugs

Smoking Cessation and Incident Cardiovascular Disease.

Jun Hwan Cho, Seung Yong Shin, Hoseob Kim et al.
1.00
Humans Male Smoking Cessation Cardiovascular Diseases Female
Humans United States Aged Cross-Sectional Studies Medicare Part C
1.00
Humans Yoga Low Back Pain Female Male

Classifications MeSH