The lived experience of receiving services as a National Disability Insurance Scheme participant in a rural area: Challenges of choice and control.
Australia
disability
interviews
phenomenology
qualitative research
rural health services
Journal
The Australian journal of rural health
ISSN: 1440-1584
Titre abrégé: Aust J Rural Health
Pays: Australia
ID NLM: 9305903
Informations de publication
Date de publication:
Aug 2023
Aug 2023
Historique:
revised:
02
05
2023
received:
14
11
2022
accepted:
18
05
2023
medline:
7
8
2023
pubmed:
2
6
2023
entrez:
2
6
2023
Statut:
ppublish
Résumé
To explore the lived experience of people with a physical disability residing in a rural area and receiving services under the NDIS. Rural areas of New South Wales classified as Modified Monash Categories 3-7. Semistructured interviews were conducted with seven purposively sampled participants who self-identified as having a physical disability, were receiving NDIS funding and lived in a rural area of NSW. Data collection and analysis were guided by hermeneutic phenomenology. We interpreted three interrelated themes; Uncertainty of Access, Battling Bureaucracy and Improving Relationships and Independence. The themes articulate the essence of this phenomenon, Challenges to choice and control. The findings of this study suggest that while people with a physical disability living in rural NSW acknowledged positive changes to their everyday lives through the NDIS, there remains a sense of confusion, frustration and disconnection with the system. Burdensome, inconsistent and untimely communication with NDIS staff caused uncertainty with the process and required negotiation to resolve issues such as delays in funding, essential services or equipment modifications. The essence of Challenges to choice and control articulates what the person had to negotiate within their lifeworld. Further guidance and clarity for people with disabilities to access the NDIS system would ensure confidence to navigate the system and receive the essential supports they need.
Types de publication
Journal Article
Langues
eng
Pagination
648-658Informations de copyright
© 2023 The Authors. Australian Journal of Rural Health published by John Wiley & Sons Australia, Ltd on behalf of National Rural Health Alliance Ltd.
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