Associations between workplace emotional intelligence and micro expression recognition.

Emotional competence Emotional intelligence Interpersonal skills Professional performance micro expression recognition

Journal

Acta psychologica
ISSN: 1873-6297
Titre abrégé: Acta Psychol (Amst)
Pays: Netherlands
ID NLM: 0370366

Informations de publication

Date de publication:
Oct 2023
Historique:
received: 28 04 2023
revised: 22 09 2023
accepted: 29 09 2023
medline: 3 11 2023
pubmed: 8 10 2023
entrez: 7 10 2023
Statut: ppublish

Résumé

We investigated relationships between emotional intelligence, micro expression recognition and professional performance in two pre-registered cross-sectional studies. Study 1 (N = 86) explored the relationship between micro expression recognition, emotional intelligence and self-reported subjective professional performance and interpersonal skills in an online sample. Study 2 (N = 125) also utilized an online study to determine if there are differences in micro expression recognition and emotional intelligence between two employment sectors proposed to involve differing levels of 'emotional labor', namely software development and retail. Results of Study 1 showed a positive association between emotional intelligence and micro expression recognition. There were no associations of micro expression recognition with interpersonal skills or professional performance. Study 2 replicated the association between emotional intelligence and micro expression recognition, but provided no evidence for differences in emotional intelligence between retail and software development workers. Retail workers showed marginally higher scores on micro expression recognition. There was also no association of micro expression recognition with self-estimated professional performance, regardless of the participants' profession. The findings indicate that micro expression recognition may be closely related to emotional intelligence, but that it may also have a separate component, which may differ across different professions.

Identifiants

pubmed: 37804702
pii: S0001-6918(23)00222-6
doi: 10.1016/j.actpsy.2023.104046
pii:
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

104046

Informations de copyright

Copyright © 2023. Published by Elsevier B.V.

Déclaration de conflit d'intérêts

Declaration of competing interest Ian Penton-Voak is a co-director of Jericoe Ltd. a company that designs and sells software for psychological assessment. Kasia Wezowski is the co-founder of the Center for Body Language where she gives training and coaching. Both declare that they are acting to the best of their knowledge and are sincerely interested in the findings, whatever they may be.

Auteurs

Kasia Wezowski (K)

School of Psychological Science, University of Bristol, 12a Priory Road, Bristol BS8 1TH, United Kingdom. Electronic address: k.wezowski@bristol.ac.uk.

Ian Penton-Voak (I)

School of Psychological Science, University of Bristol, 12a Priory Road, Bristol BS8 1TH, United Kingdom; National Institute for Health Research Bristol Biomedical Research Centre, University Hospitals Bristol NHS Foundation Trust, Bristol, United Kingdom.

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