Health-care leaders' and professionals' experiences and perceptions of compassionate leadership: A mixed-methods systematic review.
Compassionate
Compassionate leadership
Health care
Leaders
Leadership
Systematic review
Journal
Leadership in health services (Bradford, England)
ISSN: 1751-1887
Titre abrégé: Leadersh Health Serv (Bradf Engl)
Pays: England
ID NLM: 101464443
Informations de publication
Date de publication:
16 Oct 2023
16 Oct 2023
Historique:
medline:
1
11
2023
pubmed:
12
10
2023
entrez:
12
10
2023
Statut:
ppublish
Résumé
The purpose of this study is to identify and synthesise the best evidence on health-care leaders' and professionals' experiences and perceptions of compassionate leadership. A mixed-methods systematic review was conducted in accordance with the Joanna Briggs Institute methodology for mixed-methods systematic reviews using a convergent integrated approach. A systematic search was done in January 2023 in PubMed, CINAHL, Scopus, Medic and MedNar databases. The results were reported based on Preferred Reporting Items for Systematic Reviews and Meta-analyses. The data was analysed using thematic analysis. Ten studies were included in the review (five qualitative and five quantitative). The thematic analysis identified seven analytical themes as follows: treating professionals as individuals with an empathetic and understanding approach; building a culture for open and safe communication; being there for professionals; giving all-encompassing support; showing the way as a leader and as a strong professional; building circumstances for efficient work and better well-being; and growing into a compassionate leader. Compassionate leadership can possibly address human resource-related challenges, such as health-care professionals' burnout, turnover and the lack of patient safety. It should be taken into consideration by health-care leaders, their education and health-care organisations when developing their effectiveness. This review synthesised the knowledge of compassionate leadership in health care and its benefits by providing seven core elements of health-care leaders' and professionals' experiences and perceptions of compassionate leadership.
Identifiants
pubmed: 37823549
doi: 10.1108/LHS-06-2023-0043
doi:
Types de publication
Systematic Review
Journal Article
Langues
eng
Informations de copyright
© Kevin Östergård, Suvi Kuha and Outi Kanste.
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