Healthcare delivery to patients from culturally and linguistically diverse backgrounds in emergency care: a scoping review protocol.
Barriers and facilitators
Cultural and linguistical diversity
Emergency care
Healthcare delivery
Multicultural
Social ecological model
Journal
Systematic reviews
ISSN: 2046-4053
Titre abrégé: Syst Rev
Pays: England
ID NLM: 101580575
Informations de publication
Date de publication:
12 Jul 2024
12 Jul 2024
Historique:
received:
25
09
2023
accepted:
05
06
2024
medline:
13
7
2024
pubmed:
13
7
2024
entrez:
12
7
2024
Statut:
epublish
Résumé
Worldwide, the culturally and linguistically diverse (CALD) population is increasing, and is predicted to reach 405 million by 2050. The delivery of emergency care for the CALD population can be complex due to cultural, social, and language factors. The extent to which cultural, social, and contextual factors influence care delivery to patients from CALD backgrounds throughout their emergency care journey is unclear. Using a systematic approach, this review aims to map the existing evidence regarding emergency healthcare delivery for patients from CALD backgrounds and uses a social ecological framework to provide a broader perspective on cultural, social, and contextual influence on emergency care delivery. The Joanna Briggs Institute (JBI) scoping review methodology will be used to guide this review. The population is patients from CALD backgrounds who received care and emergency care clinicians who provided direct care. The concept is healthcare delivery to patients from CALD backgrounds. The context is emergency care. This review will include quantitative, qualitative, and mixed-methods studies published in English from January 1, 2012, onwards. Searches will be conducted in the databases of CINAHL (EBSCO), MEDLINE (Ovid), Embase (Elsevier), SocINDEX (EBSCO), Scopus (Elsevier), and a web search of Google Scholar. A PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) flow diagram will be used to present the search decision process. All included articles will be appraised using the Mixed Methods Appraisal Tool (MMAT). Data will be presented in tabular form and accompanied by a narrative synthesis of the literature. Despite the increased use of emergency care service by patients from CALD backgrounds, there has been no comprehensive review of healthcare delivery to patients from CALD backgrounds in the emergency care context (ED and prehospital settings) that includes consideration of cultural, social, and contextual influences. The results of this scoping review may be used to inform future research and strategies that aim to enhance care delivery and experiences for people from CALD backgrounds who require emergency care. This scoping review has been registered in the Open Science Framework https://doi.org/10.17605/OSF.IO/HTMKQ.
Sections du résumé
BACKGROUND
BACKGROUND
Worldwide, the culturally and linguistically diverse (CALD) population is increasing, and is predicted to reach 405 million by 2050. The delivery of emergency care for the CALD population can be complex due to cultural, social, and language factors. The extent to which cultural, social, and contextual factors influence care delivery to patients from CALD backgrounds throughout their emergency care journey is unclear. Using a systematic approach, this review aims to map the existing evidence regarding emergency healthcare delivery for patients from CALD backgrounds and uses a social ecological framework to provide a broader perspective on cultural, social, and contextual influence on emergency care delivery.
METHODS
METHODS
The Joanna Briggs Institute (JBI) scoping review methodology will be used to guide this review. The population is patients from CALD backgrounds who received care and emergency care clinicians who provided direct care. The concept is healthcare delivery to patients from CALD backgrounds. The context is emergency care. This review will include quantitative, qualitative, and mixed-methods studies published in English from January 1, 2012, onwards. Searches will be conducted in the databases of CINAHL (EBSCO), MEDLINE (Ovid), Embase (Elsevier), SocINDEX (EBSCO), Scopus (Elsevier), and a web search of Google Scholar. A PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) flow diagram will be used to present the search decision process. All included articles will be appraised using the Mixed Methods Appraisal Tool (MMAT). Data will be presented in tabular form and accompanied by a narrative synthesis of the literature.
DISCUSSION
CONCLUSIONS
Despite the increased use of emergency care service by patients from CALD backgrounds, there has been no comprehensive review of healthcare delivery to patients from CALD backgrounds in the emergency care context (ED and prehospital settings) that includes consideration of cultural, social, and contextual influences. The results of this scoping review may be used to inform future research and strategies that aim to enhance care delivery and experiences for people from CALD backgrounds who require emergency care.
SYSTEMATIC REVIEW REGISTRATION
BACKGROUND
This scoping review has been registered in the Open Science Framework https://doi.org/10.17605/OSF.IO/HTMKQ.
Identifiants
pubmed: 38997741
doi: 10.1186/s13643-024-02579-0
pii: 10.1186/s13643-024-02579-0
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Pagination
178Informations de copyright
© 2024. The Author(s).
Références
United Nations. International Migration 2019: Report (ST/ESA/SER.A/438). New York: Department of Economic and Social Affairs, Population Division; 2019.
Koser K, Laczko F. World Migration Report 2010: the future of migration: building capacities for change. Geneva: International Organization for Migration; 2010.
Lee JJH. World Migration Report 2015: migrants and cities: new partnerships to manage mobility. Geneva: International Organization for Migration; 2015.
May C, Romeo M, Boyce L, Ward T. Future roles and design concepts for emergency departments in Queensland. Queensland: the State of Queensland (Queensland Health); 2018.
Kietzmann D, Hannig C, Schmidt S. Migrants’ and professionals’ views on culturally sensitive pre-hospital emergency care. Soc Sci Med. 2015. https://doi.org/10.1016/j.socscimed.2015.06.022 .
doi: 10.1016/j.socscimed.2015.06.022
pubmed: 26123882
Alm-Pfrunder AB, Falk AC, Vicente V, Linström V. Prehospital emergency care nurses’ strategies while caring for patients with limited Swedish-English proficiency. J Clin Nurs. 2018. https://doi.org/10.1111/jocn.14484 .
doi: 10.1111/jocn.14484
pubmed: 29679408
Middleton PM, Wu TL, Lee RY, Ren S, McLaws ML. Multicultural presentation of chest pain at an emergency department in Australia. Emerg Med Australas. 2020. https://doi.org/10.1111/1742-6723.13681 .
doi: 10.1111/1742-6723.13681
pubmed: 33236513
Komaric N, Bedford S, van Driel ML. Two sides of the coin: patiet and provider perceptions of health care delivery to patients from culturally and lingustically diverse backgrounds. BMC Health Serv Res. 2012. https://doi.org/10.1186/1472-6963-12-322 .
doi: 10.1186/1472-6963-12-322
pubmed: 22985266
pmcid: 3502549
Zinelli M, Musetti V, Comelli I, Lippi G, Gervellin G. Emergency department utilization rates and modalities among immigrant population. A 5-year survey in a large Italian urban emergency department. Emerg Care. 2014; https://doi.org/10.4081/ecj.2014.1896 .
Wechkumamukul K, Grantham H, Teubner D, Hyun KK, Clark RA. Presenting characteristics and processing times for culturallly and lingustically diverse (CALD) patients with chest pain in an emergency department: time, ethnicity and delay (TED) Study II. Int J Cardiol. 2016. https://doi.org/10.1016/j.ijcard.2016.06.244 .
doi: 10.1016/j.ijcard.2016.06.244
Mahmoud I, Eley R, Hou XY. Subjective reasons why immigrant patients attend the emergency department. BMC Emerg Med. 2015. https://doi.org/10.1186/s12873-015-0031-8 .
doi: 10.1186/s12873-015-0031-8
pubmed: 25885860
pmcid: 4378552
Mahmoud I, Hou XY, Chu K, Clark M. Language affects length of stay in emergency departments in Queensland public hospitals. World J Emerg Med. 2013. https://doi.org/10.5847/wjem.j.issn.1920-8642.2013.01.001 .
doi: 10.5847/wjem.j.issn.1920-8642.2013.01.001
pubmed: 25215085
pmcid: 4129889
Lowthian JA, Curtis AJ, Cameron PA, Stoelwinder JU, Cooke MW, McNeil JJ. Systematic review of trends in emergency department attendances: an Australian perspective. Emerg Med J. 2011. https://doi.org/10.1136/emj.2010.099226 .
doi: 10.1136/emj.2010.099226
pubmed: 20961936
Hansen K, Boyle A, Holroyd B, Phillips G, Benger J, Chartier LB, Lecky F, Vaillancourt S, Cameron P, Waligora G, Kurland L, Truesdale M, IFEM Quality and Safety Special Interest Group. Updated framework on quality and safety in emergency medicine. Emerg Med J. 2020;37:437–42. https://doi.org/10.1136/emermed-2019-209290 .
doi: 10.1136/emermed-2019-209290
pubmed: 32404345
Australasian College for Emergency Medicine. Public health policy P56: v05 March 2021. Available from: https://acem.org.au/Search-Pages/Policy-And-Regulation-Search?page=10 . [cited 2023 September 20].
Khatri RB, Assefa Y. Access to health services among culturally and linguistically diverse populations in the Australian universal health care system: issues and challenges. BMC Public Health. 2022;22:880. https://doi.org/10.1186/s12889-022-13256-z .
doi: 10.1186/s12889-022-13256-z
pubmed: 35505307
pmcid: 9063872
Hayba N, Cheek C, Austin E, Testa L, Richardson L, Safi M, et al. Strategies to improve care in the emergency department for culturally and linguistically diverse adults: a systematic review. J Racial Ethnic Health Disparities. 2023. https://doi.org/10.1007/s40615-023-01876-z .
doi: 10.1007/s40615-023-01876-z
Peters MDJ, Godfrey C, Mclnerney P, Munn Z, Tricco AC, Khalil H. Chapter 11: scoping reviews (2020 version). In: Aromataris E, Munn Z, editors. JBI Manual for Evidence Synthesis. Adelaid: Joanna Briggs Institue; 2020.
Arksey H, O’Malley L. Scoping studies: towards a methodological framework. Int J Soc Res Methodol. 2005. https://doi.org/10.1080/1364557032000119616 .
doi: 10.1080/1364557032000119616
Levac D, Colquhoun H, O’Brien K. Scoping studies: advancing the methodology. Implement Sci. 2010. https://doi.org/10.1186/1748-5908-5-69 .
doi: 10.1186/1748-5908-5-69
pubmed: 20854677
pmcid: 2954944
Simons-Morton B, McLeory KR, Wendel ML. A social ecological perspective. In: Simons-Morton B, McLeroy KR, Wendel ML, editors. Behaviour theory in health promotion practice and research. USA: Jones & Bartlett Learning; 2021. p. 41–68.
Moher D, Liberati A, Tetzlaff J, Altman DG, PRISMA Group. Preferred Reporting Items for Systematic Reviews and Meta-Analyses: the PRISMA statement. Int J Surg. 2010. https://doi.org/10.1016/j.ijsu.2010.02.007 .
Tricco AC, Lillie E, Zarin W, O’Brien KK, Colquhoun H, Levac D, Moher D, Peters MDJ, Horsley T, Weeks L, Hempel S, Akl EA, Chang C, McGowan J, Stewart L, Hartling L, Aldcroft A, Wilson MG, Garritty C, Lewin S, Godfrey CM, Macdonald MT, Langlois EV, Soares-Weiser K, Moriarty J, Clifford T, Tunçalp Ö, Straus SE. PRISMA Extension for Scoping Reviews (PRISMA-ScR): checklist and explanation. Ann Intern Med. 2018;169:467–73. https://doi.org/10.7326/M18-0850 .
doi: 10.7326/M18-0850
pubmed: 30178033
Australian Institute of Health and Welfare. Australia’s health 2018. Avaliable from https://www.aihw.gov.au/reports/australias-health/australias-health-2018/contents/table-of-contents . [cited 2023 August 10].
Pham TTL, Berecki-Gisolf J, Clapperton A, O’Bren KS, Liu S, Gibson K. Definitions of culturally and linguistically diverse (CALD): a literature review of epidemiological research in Australia. Int J Environ Res Public Health. 2021;18:737. https://doi.org/10.3390/ijerph18020737 .
doi: 10.3390/ijerph18020737
pubmed: 33467144
pmcid: 7830035
International Federation for Emergency Medicine. An updated framework on quality and safety in emergency medicine. West Melbourne VIC: International Federation for Emergency Medicine; 2019.
Australasian College for Emergency Medicine. Emergency Department Design Guidelines G15: v3.0 October 2014 . Available from: https://acem.org.au/getmedia/faf63c3b-c896-4a7e-aa1f-226b49d62f94/Emergency_Department_Design_Guidelines . [cited 2023 September 20].
Morris Hospital & Healthcare Centers. Definition of pre-hospital healthcare. Available from: https://www.morrishospital.org/wp-content/uploads/2019/01/Definition-of-Pre-Hospital-Healthcare.pdf . [cited 2023 July 21].
NEW South Wales Ministry of Health. Emergency Department Models of Care 2012. New South Wales: New South Wales Ministry of Health; 2012.
Covidence systematic review software, Veritas Health Innovation, Melborun, Australia. Available at www.covidence.org .
Corporation M. Microsoft Word. 16.40 ed. USA: Microsoft Corporation; 2020.
Hong QN, Pluye P, Fabregues S, Bartlett G, Boardman F, Cargo M, Dagenais P, Gagnon M-P, Griffiths F, Nicolau B, O’Cathain A, Rousseau M-C, Vedel I. Mixed Methods Appraisal Tool (MMAT) version 2018 user guide. Canada: McGill University; 2018.