Strategic hospital resilience capability response to adversity: fusing government regulation and COVID-19 pandemic.
Hospital sustainability
Network capability
Resilience capability
Resources reconfiguration
Strategic leadership
Journal
Leadership in health services (Bradford, England)
ISSN: 1751-1887
Titre abrégé: Leadersh Health Serv (Bradf Engl)
Pays: England
ID NLM: 101464443
Informations de publication
Date de publication:
12 Sep 2024
12 Sep 2024
Historique:
medline:
11
9
2024
pubmed:
11
9
2024
entrez:
11
9
2024
Statut:
epublish
Résumé
Strategic leadership plays an important role in achieving organizational success in surviving and growing in a challenging business environment. This study aims to examine the role of strategic leadership in responding to a rare moment in the health industry, which is the combination of government regulations that tend to continue to change and the emergence of COVID-19 pandemic. A total of 358 respondents from 141 type C and D hospitals in Indonesia participated in this research. This study used six latent variables and 27 dimensions, processed using structural equation modeling. The results of this study confirmed that resilient leaders will not seek new partners by developing network capabilities; but rather choose to save the hospital first, by resources reconfiguration as response to the unanticipated adversity caused by fusing the government regulation and emergence of the COVID-19 pandemic. This study makes an important contribution that enables hospital management to develop action plans in response to national health-care regulations coupled with the emergence and extension of the COVID-19 pandemic; as well as the results of the investigation into organizational resources, and to implement strategic resilience capability more effectively.
Identifiants
pubmed: 39258863
doi: 10.1108/LHS-01-2024-0014
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Informations de copyright
© Emerald Publishing Limited.
Références
Ahti, M., Taipale-Walsh, L., Kuha, S. and Kanste, O. (2023), “Health-care leaders’ experiences of the competencies required for crisis management during COVID-19: a systematic review of qualitative studies”, Leadership in Health Services, Vol. 36 No. 4, pp. 595-610, doi: 10.1108/LHS-10-2022-0104.
Alliger, G.M., Cerasoli, C.P., Tannenbaum, S.I. and Vessey, W.B. (2015), “Team resilience : how teams flourish under pressure”, Organizational Dynamics, Vol. 44 No. 3, pp. 176-184, doi: 10.1016/j.orgdyn.2015.05.003.
Ambarwati, W. (2021), “Pembiayaan Pasien COVID-19 dan Dampak Keuangan terhadap Rumah Sakit yang Melayani Pasien COVID-19 di Indonesia”, Jurnal Ekonomi Kesehatan Indonesia, Vol. 6 No. 1, pp. 23-37, doi: 10.7454/eki.v6i1.4881.
Ambulkar, S., Blackhurst, J. and Grawe, S. (2015), “Firm’s resilience to supply chain disruptions: scale development and empirical examination”, Journal of Operations Management, Vol. 33-34 No. 1, pp. 111-122, doi: 10.1016/j.jom.2014.11.002.
Anderson, J.C. and Gerbing, D.W. (1988), “Structural equation modeling in practice: a review and recommended two-step approach”, Psychological Bulletin, Vol. 103 No. 3, pp. 411-423, doi: 10.1037/0033-2909.103.3.411.
Argyres, N., Bigelow, L. and Nickerson, J.A. (2015), “Dominant designs, innovation shocks, and the follower ’ S dilemma”, Strategic Management Journal, Vol. 36 No. 2, pp. 216-234, doi: 10.1002/smj.
Argyres, N., Mahoney, J.T. and Nickerson, J. (2019), “Strategic responses to shocks : comparative adjustment costs, transaction costs, and opportunity costs”, Strategic Management Journal, Vol. 40 No. 3, pp. 357-376, doi: 10.1002/smj.2984.
Baruch, Y. and Holtom, B.C. (2008), “Survey response rate levels and trends in organizational research”, Human Relations, Vol. 61 No. 8, pp. 1139-1160, doi: 10.1177/0018726708094863.
Battistella, C., De Toni, A.F., De Zan, G. and Pessot, E. (2017), “Cultivating business model agility through focused capabilities: a multiple case study”, Journal of Business Research, Vol. 73, pp. 65-82, doi: 10.1016/j.jbusres.2016.12.007.
Besuner, P. and Bewley, L. (2017), “Leadership attributes and behaviors as predictors of organizational resilience in academic health care systems”, International Journal of Economics, Business and Management Research, Vol. 1 No. 2, pp. 167-188.
Bode, C., Wagner, S.M., Petersen, K.J. and Ellram, L.M. (2011), “Understanding responses to supply chain disruptions: insights from information processing and resource dependence perspectives”, Academy of Management Journal, Vol. 54 No. 4, pp. 833-856, doi: 10.5465/AMJ.2011.64870145.
Cao, L. (2011), “Dynamic capabilities in a turbulent market environment : empirical evidence from international retailers in China”, Journal of Strategic Marketing, Vol. 19 No. 5, pp. 455-469, doi: 10.1080/0965254X.2011.565883.
Carmeli, A., Friedman, Y. and Tishler, A. (2013), “Cultivating a resilient top management team : the importance of relational connections and strategic decision comprehensiveness”, Safety Science, Vol. 51 No. 1, pp. 148-159, doi: 10.1016/j.ssci.2012.06.002.
Carson, S.J., Madhok, A. and Wu, T. (2006), “Uncertainty, opportunism, and governance: the effects of volatility and ambiguity on formal and relational contracting”, Academy of Management Journal, Vol. 49 No. 5, pp. 1058-1077.
Chakrabarti, A. (2015), “Organizational adaptation in an economic shock: the role of growth reconfiguration”, Strategic Management Journal, Vol. 36 No. 11, pp. 1717-1738, doi: 10.1002/smj.
Chudziński, P., Cyfert, S., Dyduch, W. and Zastempowski, M. (2022), “Leadership decisions for company SurVIRval: evidence from organizations in Poland during the first covid-19 lockdown”, Journal of Organizational Change Management, Vol. 35 No. 8, pp. 79-102, doi: 10.1108/JOCM-09-2021-0289.
Clément, V. and Rivera, J. (2017), “From adaptation to transformation: an extended research agenda for organizational resilience to adversity in the natural environment”, Organization and Environment, Vol. 30 No. 4, pp. 346-365, doi: 10.1177/1086026616658333.
De Toni, A.F., De Zan, G. and Battistella, C. (2016), “Organisational capabilities for internal complexity: an exploration in the coop stores”, Business Process Management Journal, Vol. 22 No. 1, pp. 196-230, doi: 10.1108/BPMJ-06-2015-0089.
Dothan, A. and Lavie, D. (2016), “Resource reconfiguration: learning from performance feedback”, Advances in Strategic Management, Vol. 35, pp. 319-369, doi: 10.1108/S0742-332220160000035011.
Duchek, S. (2019), “Organizational resilience: a capability-based conceptualization”, Business Research, doi: 10.1007/s40685-019-0085-7.
Endaryono, T., Kurniawan, H.T. and Tjiptoherijanto, P. (2024), “Strategic leadership and organizational resilience capabilities on the healthcare system of Indonesia”, International Journal of Healthcare Management, pp. 1-10, doi: 10.1080/20479700.2024.2365560.
Foguesatto, C.R., Moreira, V., Dallagnol, M., Girardi, G., Frantz, B.B. and Wegner, D. (2022), “The role of networking capabilities during the covid-19 crisis: lessons learned from SMEs in an emerging market”, Revista de Administração IMED, Vol. 11 No. 2, pp. 26-48.
Förster, C., Duchek, S., Geithner, S. and Krägler, M. (2022), “Developing an integrated framework of healthcare leaders’ resilience”, Review of Managerial Science, doi: 10.1007/s11846-022-00572-2.
Furnival, J., Boaden, R. and Walshe, K. (2019), “A dynamic capabilities view of improvement capability”, Journal of Health Organization and Management, Vol. 33 Nos 7/8, pp. 821-834, doi: 10.1108/JHOM-11-2018-0342.
Gomes, J.O., Borges, M.R.S., Huber, G.J. and Carvalho, P.V.R. (2014), “Analysis of the resilience of team performance during a nuclear emergency response exercise”, Applied Ergonomics, Vol. 45 No. 3, pp. 780-788, doi: 10.1016/j.apergo.2013.10.009.
Grewatsch, S. and Kleindienst, I. (2018), “How organizational cognitive frames affect organizational capabilities: the context of corporate sustainability”, Long Range Planning, Vol. 51 No. 4, pp. 607-624, doi: 10.1016/j.lrp.2017.03.004.
Hair, J.F., Black, W.C., Babin, B.J. and Anderson, R.E. (2014), Multivariate Data Analysis, Pearson Education Limited, Edinburgh.
He, X.H., Chiu, Y.H.O., Chang, T.H., Lu, L.C. and Chiu, S.Y. (2021), “Analyzing hospital medical efficiency of administration and medical treatment in China”, Managerial and Decision Economics, Vol. 42 No. 6, pp. 1564-1578, doi: 10.1002/mde.3327.
Hillmann, J. and Guenther, E. (2021), “Organizational resilience: a valuable construct for management research?”, International Journal of Management Reviews, Vol. 23 No. 1, pp. 7-44, doi: 10.1111/ijmr.12239.
Ivanov, D., Dolgui, A., Blackhurst, J.V. and Choi, T.M. (2023), “Toward supply chain viability theory: from lessons learned through COVID-19 pandemic to viable ecosystems”, International Journal of Production Research, Vol. 61 No. 8, pp. 2402-2415, doi: 10.1080/00207543.2023.2177049.
Karim, S. and Capron, L. (2016), “Adding, redeploying, recombining and divesting resources and business units”, Strategic Management Journal, Vol. 37 No. 13, pp. 1-20, doi: 10.1002/smj.2537.
King, A. and Lenox, M. (2002), “Exploring the locus of profitable pollution reduction”, Management Science, Vol. 48 No. 2, pp. 289-299, doi: 10.1287/mnsc.48.2.289.258.
Lengnick-Hall, C.A., Beck, T.E. and Lengnick-Hall, M.L. (2011), “Human resource management review developing a capacity for organizational resilience through strategic human resource management”, Human Resource Management Review, Vol. 21 No. 3, pp. 243-255, doi: 10.1016/j.hrmr.2010.07.001.
Lukoschek, C.S., Gerlach, G., Stock, R.M. and Xin, K. (2018), “Leading to sustainable organizational unit performance: antecedents and outcomes of executives’ dual innovation leadership”, Journal of Business Research, Vol. 91 No. 2017, pp. 266-276, doi: 10.1016/j.jbusres.2018.07.003.
Ma, Z., Xiao, L. and Yin, J. (2018), “Toward a dynamic model of organizational resilience”, Nankai Business Review International, Vol. 9 No. 3, pp. 246-263, doi: 10.1108/NBRI-07-2017-0041.
Malhorta, N.K. (2010), Marketing Research: An Applied Orientation-6th ed, Prentice Hall, NJ.
Meyer, A.D. (1982), “Adapting to environmental jolts”, Administrative Science Quarterly, Vol. 27 No. 4, pp. 515-537.
Ortiz-de-Mandojana, N. and Bansal, P. (2016), “The long-term benefits of organizational resilience through sustainable business”, Strategic Management Journal, Vol. 37 No. 8, pp. 1615-1631, doi: 10.1002/smj.
Paik, Y., Kang, S. and Seamans, R. (2018), “Entrepreneurship, innovation, and political competition : How the public sector helps the sharing economy create value”, Strategic Management Journal, Vol. 40 No. 4, pp. 503-532, doi: 10.1002/smj.2937.
Parida, V., Pesämaa, O., Wincent, J. and Westerberg, M. (2017), “Network capability, innovativeness, and performance: a multidimensional extension for entrepreneurship”, Entrepreneurship and Regional Development, Vol. 29 Nos 1/2, pp. 94-115, doi: 10.1080/08985626.2016.1255434.
Parker, H. and Ameen, K. (2018), “The role of resilience capabilities in shaping how firms respond to disruptions”, Journal of Business Research, Vol. 88 No. 2017, pp. 535-541, doi: 10.1016/j.jbusres.2017.12.022.
Peteraf, M. and Reed, R. (2007), “Managerial discretion and internal alignment under regulatory constraints and change”, Strategic Management Journal, Vol. 28 No. 11, pp. 1089-1112, doi: 10.1002/smj.
Reilly, M., Scott, P. and Mangematin, V. (2012), “Alignment or independence ? Multinational subsidiaries and parent relations”, Journal of Business Strategy, Vol. 33 No. 2, pp. 4-11, doi: 10.1108/02756661211206690.
Sheffi, Y. (2005), The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage, The MIT Press, Cambridge, MA.
Shin, J., Taylor, M.S. and Seo, M.-G. (2012), “Resources for change: the relationships of organizational inducements and psychological resilience to employees’ attitudes and behaviors toward organizational change”, Academy of Management Journal, Vol. 55 No. 3, pp. 727-748.
Shuen, A., Feiler, P.F. and Teece, D.J. (2014), “Dynamic capabilities in the upstream oil and gas sector: managing next generation competition”, Energy Strategy Reviews, Vol. 3, doi: 10.1016/j.esr.2014.05.002.
Skagerström, J., Fernemark, H., Nilsen, P., Seing, I., Hårdstedt, M., Karlsson, E. and Schildmeijer, K. (2023), “Challenges of primary health care leadership during the COVID-19 pandemic in Sweden: a qualitative study of managers’ experiences”, Leadership in Health Services, Vol. 36 No. 3, pp. 389-401, doi: 10.1108/LHS-08-2022-0089.
Staw, B.M., Sandelands, L.E. and Dutton, J.E. (1981), “Threat rigidity effects in organizational behavior: a multilevel analysis”, Administrative Science Quarterly, Vol. 26 No. 4, p. 501, doi: 10.2307/2392337.
Stoverink, A.C., Kirkman, B.L., Mistry, S. and Rosen, B. (2020), “Bouncing back together: toward a theoretical model of work team resilience”, Academy of Management Review, Vol. 45 No. 2, pp. 395-422.
Teece, D.J. (2007), “Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance”, Strategic Management Journal, Vol. 28 No. 13, pp. 1319-1350, doi: 10.1002/smj.64.
Teece, D.J., Pisano, G. and Shuen, A. (1997), “Dynamic capabilities and strategic management”, Strategic Management Journal, Vol. 18 No. 7, pp. 509-533, doi: 10.1142/9789812796929_0004.
Tuohy, C.H. (2020), “The politics of market-oriented reforms: lessons from the United Kingdom, the United States, and The Netherlands”, in Flood, C.M. and Thomas, B. (Eds), Is Two-Tier Health Care the Future?, pp. 185-210, available at: www.jstor.org/stable/j.ctv5vdctx.12
Välikangas, L. and Romme, A.G.L. (2013), “How to design for strategic resilience a case study in retailing”, Journal of Organization Design, Vol. 2 No. 2, pp. 44-53, doi: 10.7146/jod.7360.
Walter, A., Auer, M. and Ritter, T. (2006), “The impact of network capabilities and entrepreneurial orientation on university spin-off performance”, Journal of Business Venturing, Vol. 21 No. 4, pp. 541-567, doi: 10.1016/j.jbusvent.2005.02.005.
Weigelt, C. and Shittu, E. (2016), “Competition, regulatory policy, and firms’ resource investments : the case of renewable energy technologies”, Academy of Management Journal, Vol. 59 No. 2, pp. 678-704.
Wijanto, S.H. (2015), Metode Penelitian Menggunakan Structural Equation Modeling Dengan Lisrel 9, Lembaga Penerbit Fakultas Ekonomi UI, Jakarta.
Xue, R. and Li, L. (2023), “Strategic alliances and firms’ chances to survive ‘black swans’ in B2B industries”, Journal of Business and Industrial Marketing, Vol. 38 No. 3, pp. 444-462, doi: 10.1108/JBIM-12-2019-0530.