Working With Interpreters as a Team in Health Care (WITH Care) Curriculum Tool Kit for Oral Health Professions.

Communication Cultural Competency Dental Education Diversity Editor's Choice Health Care Interpreting Health Equity Inclusion Interprofessional Education Limited English Proficiency Patient Safety Simulation Standardized Patients

Journal

MedEdPORTAL : the journal of teaching and learning resources
ISSN: 2374-8265
Titre abrégé: MedEdPORTAL
Pays: United States
ID NLM: 101714390

Informations de publication

Date de publication:
10 04 2020
Historique:
entrez: 1 5 2020
pubmed: 1 5 2020
medline: 25 6 2021
Statut: epublish

Résumé

Limited English proficiency (LEP) patients face multiple care barriers and disproportionate risks for communication errors. Working with trained interpreters as a health care team can improve communication and drive high-quality care for LEP patients. Simulation and interprofessional education provide key strategies to address the critical training gap that exists at the intersection of patient safety, interprofessional practice, and cultural competence. Using action research principles across 16 months, we created a 3.5-hour simulation-based training for oral health and interpreting learners. The curriculum included profession-specific orientations with didactic and experiential content, three immersive simulations using start-stop-rewind methodology, virtual scenarios, and summary reflection discussions. A comprehensive tool kit facilitated curriculum implementation and standardization. Forty-nine students from dentistry (first- through third-year predoctoral), dental hygiene, and dental therapy participated in this elective training during the 2017-2018 academic year; as required training, 126 third-year dental students participated in fall 2018. Students' familiarity with provider and interpreter best practices, appreciation of challenges faced by LEP patients, and confidence in skills working with spoken language interpreters increased. For all evaluation parameters, pre- and postsurvey ratings were statistically significant (chi-square tests, The curriculum efficiently and effectively develops oral health and interpreting learners' abilities to work as a team with LEP patients. Curriculum design and resources address key barriers to feasibility and sustainability. The curriculum informs communication across all patient populations, revealing that getting by with partial understanding can be insufficient for any patient and any health care team.

Identifiants

pubmed: 32352031
doi: 10.15766/mep_2374-8265.10894
pmc: PMC7187915
doi:

Types de publication

Journal Article Research Support, U.S. Gov't, Non-P.H.S.

Langues

eng

Sous-ensembles de citation

IM

Pagination

10894

Informations de copyright

Copyright © 2020 Woll et al.

Déclaration de conflit d'intérêts

None to report.

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Auteurs

Anne Woll (A)

Associate Director, Interprofessional Education and Resource Center, University of Minnesota.
Associate Director, Academic Health Center Simulation Center, University of Minnesota.

Karin K Quick (KK)

Associate Professor, Department of Primary Dental Care, University of Minnesota School of Dentistry.
Director, Division of Dental Public Health, Department of Primary Dental Care, University of Minnesota School of Dentistry.
Director, Global Programs, Department of Primary Dental Care, University of Minnesota School of Dentistry.

Cristiano Mazzei (C)

Director, Translator and Interpreter Training, Department of Languages, Literatures, and Cultures, University of Massachusetts Amherst.

Tehout Selameab (T)

Principal, arcadia research & evaluation.

Jane L Miller (JL)

Clinical Associate Professor, Department of Family Medicine, University of Iowa Roy J. and Lucille A. Carver College of Medicine.
Director, Office of Consultation and Research in Medical Education, University of Iowa Roy J. and Lucille A. Carver College of Medicine.

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