Maximizing the Benefit of Quality Improvement Activities: A Spread of Innovations Model.


Journal

Journal of nursing care quality
ISSN: 1550-5065
Titre abrégé: J Nurs Care Qual
Pays: United States
ID NLM: 9200672

Informations de publication

Date de publication:
Historique:
entrez: 21 5 2020
pubmed: 21 5 2020
medline: 3 2 2021
Statut: ppublish

Résumé

Many organizations struggle to efficiently and effectively spread improvement activities. This article presents findings from a model developed to standardize the sharing of innovative ideas within nursing at an academic medical center. Quality improvement activities were occurring in many nursing units but often did not spread beyond the originating unit. Challenges included variability in operationalizing initiatives, inconsistent understanding of project goals, and the lack of a dissemination process. The Spread of Innovations Model was developed to ensure structure and resources are in place to spread successful initiatives. The model uses Lean problem-solving and engages frontline nurses with senior leadership when spreading internally developed best practices. The model was piloted by spreading a catheter-associated urinary tract infection (CAUTI) prevention project throughout nursing. Using the model led to significantly decreased CAUTIs. Improvement efforts without a process for spreading can lead to inefficiencies and variable outcomes.

Sections du résumé

BACKGROUND BACKGROUND
Many organizations struggle to efficiently and effectively spread improvement activities. This article presents findings from a model developed to standardize the sharing of innovative ideas within nursing at an academic medical center.
PROBLEM OBJECTIVE
Quality improvement activities were occurring in many nursing units but often did not spread beyond the originating unit. Challenges included variability in operationalizing initiatives, inconsistent understanding of project goals, and the lack of a dissemination process.
APPROACH METHODS
The Spread of Innovations Model was developed to ensure structure and resources are in place to spread successful initiatives. The model uses Lean problem-solving and engages frontline nurses with senior leadership when spreading internally developed best practices.
OUTCOMES RESULTS
The model was piloted by spreading a catheter-associated urinary tract infection (CAUTI) prevention project throughout nursing. Using the model led to significantly decreased CAUTIs.
CONCLUSIONS CONCLUSIONS
Improvement efforts without a process for spreading can lead to inefficiencies and variable outcomes.

Identifiants

pubmed: 32433141
doi: 10.1097/NCQ.0000000000000438
pii: 00001786-202007000-00003
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

199-205

Références

Westerlund A, Garvare R, Hoog E, Nystrom M. Facilitating system-wide organizational change in health care. Int J Qual Serv Sci. 2015;7(1):72–89.
Berwick DM. Disseminating innovations in health care. JAMA. 2003;289(15):1969–1975.
Ploeg J, Markle-Reid M, Davies B, et al. Spreading and sustaining best practices for home care of older adults; a grounded theory study. Implement Sci. 2014;9(1):162. https://implementationscience.biomedcentral.com/articles/10.1186/s13012-014-0162-4. Accessed March 10, 2015.
Mittman B. Factors that influence the scale up and spread of innovations. AHRQ Health Care Innovations Exchange. https://innovations.ahrq.gov/perspectives/factors-influence-scale-and-spread-innovations. Published January 29, 2014. Accessed March 1, 2015.
Rutherford P, Lee B, Greiner A. Transforming care at the bedside. IHI Innovation Series white paper. Boston, MA: Institute for Healthcare Improvement; 2004. http://www.ihi.org/resources/Pages/IHIWhitePapers/TransformingCareattheBedsideWhitePaper.aspx. Accessed March 1, 2015.
Minnier TE. How to build sustainability into the innovation process. AHRQ Health Care Innovations Exchange. https://innovations.ahrq.gov/perspectives/how-build-sustainability-innovation-process. Published April 23, 2014. Accessed March 18, 2015.
Massoud MR, Nielsen GA, Nolan K, Schall MW, Sevin C. A framework for spread: from local improvements to system-wide change. IHI Innovation Series white paper. Cambridge, MA: Institute for Healthcare Improvement; 2006. http://www.ihi.org/resources/Pages/IHIWhitePapers/AFrameworkforSpreadWhitePaper.aspx. Accessed March 1, 2015.
Liker JK. The Toyota Way. New York City, NY: McGraw-Hill; 2004.
Fraser SW. New idea scorecard. Institute for Healthcare Improvement. http://www.ihi.org/resources/Pages/Tools/NewIdeaScorecard.aspx. Accessed April 17, 2015.
Rogers EM. Diffusion of Innovations. New York City, NY: Free Press; 1995.
Lilford RJ, Brown CA, Nicholl J. Use of process measures to monitor the quality of clinical practice. BMJ. 2007;335(7621):648–650.

Auteurs

Erica Wolak (E)

Nursing Quality and Research (Ms Wolak and Dr Hedges) and Inpatient Surgery (Ms Overman), University of North Carolina Hospitals, Chapel Hill; and Operational Efficiency (Ms Willis) and Carolina Value and Operational Efficiency (Mr Spivak), University of North Carolina Health Care, Chapel Hill.

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Classifications MeSH