The impact of organisational communication satisfaction on health care professionals' work engagement.
PLS-SEM
Palestinian
health care professionals
organisational communication
work engagement
Journal
Journal of nursing management
ISSN: 1365-2834
Titre abrégé: J Nurs Manag
Pays: England
ID NLM: 9306050
Informations de publication
Date de publication:
Jan 2022
Jan 2022
Historique:
revised:
02
09
2021
received:
29
06
2021
accepted:
24
09
2021
pubmed:
1
10
2021
medline:
21
1
2022
entrez:
30
9
2021
Statut:
ppublish
Résumé
To assess the impact of organisational communication satisfaction (OCS) on the work engagement of health care professionals (HCPs). Organisational communication can influence employees' work engagement, which is an essential component of an organisation's effectiveness. However, these concepts have not been broadly investigated in health care organisations. A cross-sectional survey was administered to 235 HCPs in the Gaza Strip, Palestine. The SPSS statistical software (version 25) and partial least squares structural equation modelling (PLS-SEM) were used to analyse the collected data. The HCPs reported a moderate level of OCS (M = 4.96, SD = 0.94) and work engagement (M = 5.56, SD = 0.96). The impact of OCS on work engagement was found to be positive and statistically significant (β = .524, p < .05). No significant difference was revealed in level of OCS or work engagement among the HCPs according to their job categories. Only years of experience significantly influenced their OCS. Improving HCPs' satisfaction with organisational communication is vital in enhancing their work engagement and, ultimately, sustaining health care manpower. Strategies for improving the quantity and quality of organisational communication must be prioritized to strengthen work engagement among HCPs. These strategies include management's role in and ways of communicating essential information about their organisations to HCPs.
Sections du résumé
AIM
OBJECTIVE
To assess the impact of organisational communication satisfaction (OCS) on the work engagement of health care professionals (HCPs).
BACKGROUND
BACKGROUND
Organisational communication can influence employees' work engagement, which is an essential component of an organisation's effectiveness. However, these concepts have not been broadly investigated in health care organisations.
METHODS
METHODS
A cross-sectional survey was administered to 235 HCPs in the Gaza Strip, Palestine. The SPSS statistical software (version 25) and partial least squares structural equation modelling (PLS-SEM) were used to analyse the collected data.
RESULTS
RESULTS
The HCPs reported a moderate level of OCS (M = 4.96, SD = 0.94) and work engagement (M = 5.56, SD = 0.96). The impact of OCS on work engagement was found to be positive and statistically significant (β = .524, p < .05). No significant difference was revealed in level of OCS or work engagement among the HCPs according to their job categories. Only years of experience significantly influenced their OCS.
CONCLUSION
CONCLUSIONS
Improving HCPs' satisfaction with organisational communication is vital in enhancing their work engagement and, ultimately, sustaining health care manpower.
IMPLICATIONS FOR NURSING MANAGEMENT
CONCLUSIONS
Strategies for improving the quantity and quality of organisational communication must be prioritized to strengthen work engagement among HCPs. These strategies include management's role in and ways of communicating essential information about their organisations to HCPs.
Types de publication
Journal Article
Langues
eng
Pagination
214-225Informations de copyright
© 2021 John Wiley & Sons Ltd.
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