Quality-in-use characteristics for clinical decision support system assessment.
CDSS
Clinical decision support systems
Quality assessment.
Quality-in-use
Software quality
Journal
Computer methods and programs in biomedicine
ISSN: 1872-7565
Titre abrégé: Comput Methods Programs Biomed
Pays: Ireland
ID NLM: 8506513
Informations de publication
Date de publication:
Aug 2021
Aug 2021
Historique:
received:
24
09
2020
accepted:
04
05
2021
pubmed:
2
6
2021
medline:
3
8
2021
entrez:
1
6
2021
Statut:
ppublish
Résumé
Clinical decision support systems (CDSSs) are developed to support healthcare practitioners with decision-making about therapy and diagnosis' confirmation, among others. Although there are many advantages of using CDSSs, there are still many challenges in their adoption. Therefore, it is essential to ensure the quality of the system, so that it can be used confidently and securely. This study aims to propose a set of (sub)characteristics which should be considered in evaluating the quality-in-use of CDSSs, based on the ISO/IEC 25010 standard and on existing literature. We reviewed the existing literature on CDSS assessment and presented a list of quality characteristics evaluated. Ten quality characteristics and 56 sub-characteristics were identified and selected from the literature, in which usability was evaluated the most. An example of a scenario has been presented to illustrate our assessment approach of satisfaction and efficiency as important quality-in-use characteristics to be applied in the evaluation of a CDSS. The proposed approach will contribute in bridging the gap between the quality of CDSSs and their adoption.
Sections du résumé
BACKGROUND
BACKGROUND
Clinical decision support systems (CDSSs) are developed to support healthcare practitioners with decision-making about therapy and diagnosis' confirmation, among others. Although there are many advantages of using CDSSs, there are still many challenges in their adoption. Therefore, it is essential to ensure the quality of the system, so that it can be used confidently and securely.
OBJECTIVE
OBJECTIVE
This study aims to propose a set of (sub)characteristics which should be considered in evaluating the quality-in-use of CDSSs, based on the ISO/IEC 25010 standard and on existing literature.
METHODS
METHODS
We reviewed the existing literature on CDSS assessment and presented a list of quality characteristics evaluated.
RESULTS
RESULTS
Ten quality characteristics and 56 sub-characteristics were identified and selected from the literature, in which usability was evaluated the most. An example of a scenario has been presented to illustrate our assessment approach of satisfaction and efficiency as important quality-in-use characteristics to be applied in the evaluation of a CDSS.
CONCLUSION
CONCLUSIONS
The proposed approach will contribute in bridging the gap between the quality of CDSSs and their adoption.
Identifiants
pubmed: 34062492
pii: S0169-2607(21)00243-1
doi: 10.1016/j.cmpb.2021.106169
pii:
doi:
Types de publication
Journal Article
Review
Langues
eng
Sous-ensembles de citation
IM
Pagination
106169Informations de copyright
Copyright © 2021 Elsevier B.V. All rights reserved.
Déclaration de conflit d'intérêts
Declaration of Competing Interest Authors declare that they have no conflict of interest.