Usability evaluation of emergency information systems in educational hospitals in Kerman, Iran.

Humans Iran User-Computer Interface Information Systems Health Information Systems Hospitals, Teaching
Emergency information system Evaluation Hospital information system Usability

Journal

BMC medical informatics and decision making
ISSN: 1472-6947
Titre abrégé: BMC Med Inform Decis Mak
Pays: England
ID NLM: 101088682

Informations de publication

Date de publication:
30 Nov 2023
Historique:
received: 19 10 2022
accepted: 27 10 2023
medline: 4 12 2023
pubmed: 1 12 2023
entrez: 1 12 2023
Statut: epublish

Résumé

Smart and practical health information systems and applications with fewer errors are crucial for healthcare facilities. One method that ensures the proper design of health information systems (HIS) and applications is usability evaluation. This study aimed to evaluate the usability of the emergency information systems used at the emergency departments of four educational hospitals in Kerman, Iran. This study was conducted in two phases. In the first phase, the information systems' errors and shortages were identified using a semi-structured questionnaire by users (nurses and the IT staff). In the second phase, based on the results of the first phase, two questionnaires were designed for each group of users to their opinions about the usability of the emergency information systems. The average score of "reducing and facilitating user's daily activities" was significantly different among hospitals (p = 0.03). Shahid Beheshti Hospital obtained the lowest usability score (17.5), and Afzalipour Hospital received the highest usability score (21.75). Moreover, the average score in "use of the HIS" for nurses and IT staff was 2.93 and 3.54 on a scale of 5, respectively. Usability evaluation of health information systems is essential to ensure that these systems provide sufficient and accurate information and requirements for users and health care providers. Also, modifying health information systems based on the user views and expectations improves the quality of the system and user-system Interaction.

Sections du résumé

BACKGROUND BACKGROUND
Smart and practical health information systems and applications with fewer errors are crucial for healthcare facilities. One method that ensures the proper design of health information systems (HIS) and applications is usability evaluation.
OBJECTIVE OBJECTIVE
This study aimed to evaluate the usability of the emergency information systems used at the emergency departments of four educational hospitals in Kerman, Iran.
METHOD METHODS
This study was conducted in two phases. In the first phase, the information systems' errors and shortages were identified using a semi-structured questionnaire by users (nurses and the IT staff). In the second phase, based on the results of the first phase, two questionnaires were designed for each group of users to their opinions about the usability of the emergency information systems.
RESULTS RESULTS
The average score of "reducing and facilitating user's daily activities" was significantly different among hospitals (p = 0.03). Shahid Beheshti Hospital obtained the lowest usability score (17.5), and Afzalipour Hospital received the highest usability score (21.75). Moreover, the average score in "use of the HIS" for nurses and IT staff was 2.93 and 3.54 on a scale of 5, respectively.
CONCLUSION CONCLUSIONS
Usability evaluation of health information systems is essential to ensure that these systems provide sufficient and accurate information and requirements for users and health care providers. Also, modifying health information systems based on the user views and expectations improves the quality of the system and user-system Interaction.

Identifiants

DOI: 10.1186/s12911-023-02357-3 PMID: 38037020 PMC: PMC10690973
pubmed: 38037020
doi: 10.1186/s12911-023-02357-3
pii: 10.1186/s12911-023-02357-3
pmc: PMC10690973
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

277

Informations de copyright

© 2023. The Author(s).

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Auteurs

Farzaneh Behnam (F)

Medical Informatics Research Center, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran.

Reza Khajouei (R)

Department of Health Information Sciences, Faculty of Management and Medical Information Sciences, Kerman University of Medical Sciences, Haft-Bagh Highway, PO Box 7616911313, Kerman, Iran.

Amir Hossein Nabizadeh (AH)

Medical Informatics Research Center, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran/INESC-ID, Lisbon, Portugal.

Saeed Saedi (S)

Shirvan Center of Higher Health Education, Imam Khomeini Hospital, North Khorasan University of Medical Sciences, Bojnurd, Iran.

Mohammad Mahdi Ghaemi (MM)

Medical Informatics Research Center, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran. dr.mghaemi@gmail.com.
Department of Health Information Sciences, Faculty of Management and Medical Information Sciences, Kerman University of Medical Sciences, Haft-Bagh Highway, PO Box 7616911313, Kerman, Iran. dr.mghaemi@gmail.com.

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Classifications MeSH

questionsmedicales.fr › Eucaryotes › Animaux › Chordés › Vertébrés › Mammifères › Eutheria › Primates › Haplorhini › Catarrhini › Hominidae › Humains › Usability evaluation of emergency information...
questionsmedicales.fr › Régions géographiques › Asie › Asie de l'Ouest › Moyen Orient › Iran › Usability evaluation of emergency information...
questionsmedicales.fr › Sciences de l'information › Méthodologies informatiques › Logiciel › Interface utilisateur › Usability evaluation of emergency information...
questionsmedicales.fr › Sciences de l'information › Informatique › Informatique médicale › Applications de l'informatique médicale › Systèmes d'information › Usability evaluation of emergency information...
questionsmedicales.fr › Sciences de l'information › Informatique › Informatique médicale › Applications de l'informatique médicale › Systèmes d'information › Systèmes d'information sur la santé › Usability evaluation of emergency information...
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