A Mixed-Methods Systematic Review of Interventions to Address Incivility in Nursing.
Agonistic Behavior
Education, Nursing, Baccalaureate
/ organization & administration
Faculty, Nursing
/ psychology
Humans
Incivility
/ statistics & numerical data
Interpersonal Relations
Interprofessional Relations
Nursing Education Research
Nursing Staff, Hospital
/ psychology
Social Behavior
Students, Nursing
/ psychology
Journal
The Journal of nursing education
ISSN: 1938-2421
Titre abrégé: J Nurs Educ
Pays: United States
ID NLM: 7705432
Informations de publication
Date de publication:
01 Jun 2020
01 Jun 2020
Historique:
received:
01
10
2019
accepted:
26
02
2020
entrez:
5
6
2020
pubmed:
5
6
2020
medline:
30
3
2021
Statut:
ppublish
Résumé
Incivility negatively affects patient safety, academic performance, and staff retention. This systematic review aimed to identify effective intervention strategies for addressing incivility in nursing education and practice. Joanna Briggs Institute methodology for mixed-methods systematic reviews was used. Six databases were searched for incivility intervention studies with nurses or nursing students in academic or health care settings. Data from 39 studies were extracted and thematically synthesized. Two intervention categories, educational and administrative, were identified and used to cluster six intervention strategy themes. Six outcome themes were synthesized to examine strategy effectiveness. Findings indicated strong support for multicomponent interventions that incorporate educational strategies of sharing information, skill application, and reflective processing of learning with both nursing students and practicing nurses. Minimal evidence exists on how to increase civility among nursing faculty or enhance faculty role-modeling and coaching for students. Addressing this gap may improve civility in the profession. [J Nurs Educ. 2020;59(6):319-326.].
Sections du résumé
BACKGROUND
BACKGROUND
Incivility negatively affects patient safety, academic performance, and staff retention. This systematic review aimed to identify effective intervention strategies for addressing incivility in nursing education and practice.
METHOD
METHODS
Joanna Briggs Institute methodology for mixed-methods systematic reviews was used. Six databases were searched for incivility intervention studies with nurses or nursing students in academic or health care settings. Data from 39 studies were extracted and thematically synthesized.
RESULTS
RESULTS
Two intervention categories, educational and administrative, were identified and used to cluster six intervention strategy themes. Six outcome themes were synthesized to examine strategy effectiveness.
CONCLUSION
CONCLUSIONS
Findings indicated strong support for multicomponent interventions that incorporate educational strategies of sharing information, skill application, and reflective processing of learning with both nursing students and practicing nurses. Minimal evidence exists on how to increase civility among nursing faculty or enhance faculty role-modeling and coaching for students. Addressing this gap may improve civility in the profession. [J Nurs Educ. 2020;59(6):319-326.].
Identifiants
pubmed: 32497233
doi: 10.3928/01484834-20200520-04
doi:
Types de publication
Journal Article
Systematic Review
Langues
eng
Sous-ensembles de citation
IM
Pagination
319-326Informations de copyright
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